檳城瀑布酒店(Hotel Waterfall)

Our Aircon was not working, so happily we were moved to another room, we did not get to return to the room we paid for. The room was advertised as Smoking Permitted but on arrival this was not the case and had not been for 4 years. We paid a high price for this room, and I had located 4 other Hotels, this was disappointing. The staff and Manager were very helpful and ordered Taxi's for us this was appreciated. Breakfast was supplied by a Restaurant down the road and not at the Hotel, there was a disparity between what we paid for breakfast at the Hotel and the Cost at the Restaurant. There was quite a bit of Traffic Noise. We enjoyed our stay, but not Penang due to social rules, for tourists on holiday.

Nice hotel

good location but the room is smelly, old and dirty, the bedsheet is smelly.

是最後一刻預訂的，當我們到達時，接待員（中文）不太樂於助人，她根本沒有熱情好客的態度，房間有異味，燈壞了，床很硬，空調自己壞了，這個地方的內部維護不太好，需要小規模整修。只有一件事讓我的住宿體驗還不錯，那就是通宵接待員（印度女孩）非常樂於助人，當我下樓抱怨房間裡有蚊子時，她甚至遞給我防蚊噴霧。除非絕望，否則近期不會使用這家飯店。

(Photos only)