金斯海德酒店(Kings Head Hotel)

Beautiful location, lovely staff and excellent service. Very comfortable bed and good size room.

Delighted with our 3rd stay at this welcoming hotel in perfect location in centre of beautiful Cirencester. Enjoyed the most comfortable and well appointed room, bathroom and all amenities provided. Service is perfect, be it at reception, the bar or restaurant. Breakfast is always a treat, delicious and plentiful. Thank you all at the King’s Head.

Great Hotel in lovely location - have stayed a few times and loved it - however unfortunately this time was let down by staff shortage - my Room was not cleaned or any fresh towels amd products replaced . Reception desk was often no one there - my card key for room did not work - twice had to go back down to replace and had to wait along time in both occassions as no one on reception - it ruined my stay ,this time.

When I take shower, suddenly no hot water. No telephone in the room. If I need anything, I need to go down to lobby. No convenience, Nobody clean up the room

Unfortunately lift was out of use when we stayed, My wife has serious knee issues which meant climbing the stairs was painful for her. Luckily the Hotel had a first floor room which we managed to get to. However it was not the room we had asked for, although lovely and spacious, somewhat dark and dreary in furnishings and colour. We had said we preferred contemporary decor on our booking, it was the opposite. Probably the lift issue. The bathroom was very cold throughout our stay and despite notifying reception we could not get the bathroom towel rail to work resulting in a cold bathroom and damp towels. Lovely meal in the restaurant although the cooked breakfast was tepid as the burners under the Bain Maries had all gone out and no one attended them. We noted several others had left their cooked breakfasts. Reception staff most delightful check in and check out. This was our second stay but sadly we left a little underwhelmed on this occasion.

I've been traveling and staying in hotels for the last 7 months and the first time I've had a billing problem was at this hotel. Despite spending a lot of time on the issue, and sending screen shots of my credit card bill, they still can't tell me what I've been charged for. Most hotels have systems that can tell you right away exactly what you've been charged for, but not the case here. Also beware the apartments. They require a very long and narrow walk, and a number of stairs, to get to. So if you have a lot of bags, this is not the room type for you.

While the property felt like a winding maze inside a midevil fortress (and it probably was), it was a wonderfully comfortable and quiet place to stay. The "apartment" was spacious and well equipped - way more space than I needed, but was all that was available. Certainly not ADA approved, but it worked great for us. And English breakfast buffet was amazing.