This hotel and its staff are fantastic! From the moment we arrived, Gianluca at Reception was an absolute star and a credit to the hotel. Nothing was too much trouble and he accommodated our needs efficiently and with such lovely humour and kindness, from late check-out to ordering a taxi for departure.
The staff in the restaurant and bar are friendly and work well as a team. The food was delightful and above all, our room and bathroom were spotless. The beds beautifully comfortable and incredibly clean, towels replaced and rooms tidied daily. Absolute 5 star! Thank you so much for making it such a pleasurable and memorable stay.
翻譯
Andrew
入住日期 2023年7月
商務旅客
2.0/5
發佈於 2023年7月21日
First time here...... Last time here. Check in was slow and painful and extremely impersonal. Check out was non existent. Not a single person on reception so i just left my card and walked away, not what I would expect.
Room was below average, i had noise from some sort of ventilation system all night!! And it wasnt my own one. Noise from downstairs outside by staff too, also people banging rooms doors because of no soft close mechanisms.
翻譯
Mrs A M
入住日期 2023年8月
其他
5.0/5
傑出
發佈於 2023年8月4日
We stayed one night to attend a graduation and were impressed by the staff members who greeted us cheerfully and professionally. Check in and check out was very quick. The bed was extremely comfortable. Delicious breakfast and very polite and helpful staff in the dining area. Overall excellent.