Aminess Lišanj家庭酒店的評論

On our travels to Italy we decided to divert for a few days and take a short holiday in Croatia. We found this hotel as we were searching for reservations while still in the US. Overall it was a very good stay. Hotel was clean and all meals were included. While the meals were adequate we ventured out into town for dinner each night. One great place was San Mariano. It was a short walk along the beach. It's an outdoor restaurant with great food and a great view. Staff was very friendly but we want to give huge shoutouts to Randy as he took care of us at the beach and Petar at the pool bar. He was friendly and helpful. This hotel is far way from home for us but we felt comfortable and welcomed. Thank you for a memorable stay. Our daughter cried on our last night because she didn’t want to leave.

Absolute disgrace of a hotel and certain staff members. Due to their mistake in the reservation system, two nights were booked starting from Thursday instead of Friday as selected in the app. Upon arriving at the reception on Friday, not only was the employee visibly irritated, but also extremely rude. There was no available room because, according to them, we didn't show up the day before, which was when our reservation was made. However, they did manage to find a room with the condition that we must check out the next day, since two nights were reserved, and one night was already missed. Considering our original plan was to stay until Sunday, we requested a change to reflect our initial booking, from Friday to Sunday. However, they continued to insist that the mistake was ours, and in the end, we ended up paying for three nights with full board, even though we only used two. After complaining via email, we received a response stating once again that the mistake was ours and that they were not able to "reduce" the price, which was not even what we were asking for. We simply wanted to settle our stay in the arrangement that we actually used, not an additional day they made up due to THEIR mistake in the system. After we paid and left the hotel, there was no further response to our email - very professional, I must add! I sincerely hope that this review helps at least one person to avoid this hotel. To reiterate, ABSOLUTE ZERO, a classic Croatian style of trying to extract extra money. I hope you'll put it to good use.

Had no idea such a family hotel existed. Best part was the kid’s activities and the meals options. So sad we only had one day there.

The most terrible thing- cleanliness. Plates and glasses were filthy, so we needed to pick “the best ones”, pool was dirty, room was not cleaned etc. so if you are sensitive about this- do not go to this hotel. It was renovated in 2018 but since then it looks like nothing was re-invested; worn out towels, sheets, paint coming off the pools etc. Karting zone for kids- you have 2 working electric kid cars and 5 that do not work, all of them are somehow broken. Realy not suited for 4 star hotel, more 2 and a half. Maybe we expected too much, but we compared it with our stay at Family Hotel Amarin (Rovinj) - similar pricing but completely different experience, this hotel cannot compete in any way with that; there is one bright star shinning upon this poor management’s hotel and that are their staff. From bellboy to cleaning ladies to barman, cooks and all others- hats off to your commitment to service your guests with your possitive attitude

Tonight we have arrived to the hotel Lisanj. It was an incredible shock for me. There were ants in the room, the carpet is so dirty that it would probably only fit in a barn. There is a visible trace of something on the small stool, which may have been vomit not long ago. In response to a complaint about ants, an elderly lady came with a disinsection agent, and she started spraying the ants in my presence and the presence of my child. However, it is not possible to use in the presence of people. Just absolute horror. I couldn't hold back the tears. If it were not such a long way back home, I would have left immediately.

We ordered classic room. The equipment was enough to satisfy us but too small wardrobe. There was only one window in a small room and there was a power generator 3 meter from the window and it was working 24 hours. We also felt smell of the kitchen. The room was too noisy from outside and inside as well. The wall on the bathroom was too dirty. Unsuitable is leaving cleanly towels on the floor of the corridor. The restaurant has not a cosy feel. The restaurant was noisy too like a company canteen, the walls were too dirty. Coffee was horrible. Fish and pizza were great. The outside pool was great, there was salt water. Score point are for outside pool, pizza, fish.

It was definitely our mistake staying at this hotel as a couple, IT IS FOR KIDS. This place is purely marketed to kids. Screaming babies and hyper toddlers everywhere, allowed to run wild - you cannot escape them. So putting aside the fact that we were eating and sleeping in the middle of crazy kids crèche (think butlins on steroids, but a fraction of the size but still with the same amount of kids and an even smaller budget) this was our mistake and so not our gripe… The issue is the standards they keep - This place is awfully run down, they can’t keep up with the mayhem all of the kids cause. Everything is broken from the sun loungers and tables, to the T.V remotes in the rooms. Every single wall in the common areas are covered in scuffs, filth and most have damp and paint peeling off. They seem to make no attempt to keep the keep the place tidy or well kept, there are broken concrete tiles everywhere in the outside areas & piles of discarded old furniture around every corner. The pool literally had piles of dirt at the bottom, and the rim was green - the loungers weren’t much cleaner. Meal times were chaos, the food is mainly for kids - pizza, chips, ice cream and there isn’t a single seat in the restaurant where it’s a kid free zone, so no chance if a peaceful meal. The floors aren’t cleared during meal times, so squashed food everywhere. We couldn’t use the massage facility either as were told they were fully booked for the next 2 weeks… Our room was grotty… I mean really grotty. Blood, snot and squashed bugs on the walls. Stains (smelt like fresh vomit) on the furniture as well as marker pen scribbles all over the place. The curtains were pulled off the runners on one end, so couldn’t get the room dark enough for a good sleep. A sticky remote control for a T.V that didn’t work. I offered to show the receptionist all these things in the room, she declined and just took 10% off the bill instead…really!!! Also, the air con is set so the lowest temp is 22….it’s hot here, so we needed it to be cooler than this for a good nights sleep, but the very rude receptionist said “nothing can do about it“ and hung up. Do not stay here. It’s not even a cheap place to stay- €300 for 1 night!!! Don’t waste your money or time. AVOID

Perhaps coming as a couple to this hotel was a bad idea…yes we knew it was a “family hotel” but I didn’t imagine it to be at the level of kid focused that it is…Screaming babies everywhere! Everything is aimed at young children and you cannot escape them! So for families it might be great, for couples, groups or anyone without young children, definitely not! We only stayed here for 1 night as needed a stopping point between Sibenik and Pula, and what a mistake! Looking past the fact we were sleeping in a children’s playground… the place is incredibly grotty and run down. The outdoor pool is so, so dirty. The wellness centre is the same. The food is god awful - predominantly aimed at kids, so chicken nuggets, pizza, chips…. Stains everywhere in the rooms & hallways. Exceptionally Rude staff

Looks like that we were their at the same time as mr Wass who gave bad review... but our experiance is opposite. We were there during the week and the hotel was maybe 30% full what was great. Animation for kids and playrooms were great. Food in my opinion was above average for Croatian hotels, every day several different meals. And yes, some food were unhealthy (such as nuggets, fries etc.) but I guess this is because of kids who like this type of food. You have also other helthier options. Afternoon snack was perfect for kids. Indoor pool is kind of small but ok. Beach is in a front of the hotel but it is not type of the beach which I prefeire. Our room was in older part of the hotel but perfectly clean. All in all, we had a nice stay.

Very nice three nights stay in this kids friendly hotel.Good location by the sea,excelent programs for the kids(movies,game room,movies,kids disco and animators).Food was tasty and plenty of it.The are two parts of the hotel and both are lovely.

Would definitely NOT recommend… Visit time; last days of April 2022 Crowdedness; maximum concentration of guests per square meter Room; cheaply refurbished cca 2018, already falling apart, family room type defined as “two interconnected rooms” - actually one big room separated into 2 tiny bits only by sliding door with no sound isolation whatsoever… Child in-room amenities (baby beds, baby pillows ecc); scarcely available, only a few pieces per entire hotel, if you can not get served with it, they just say too bad and ask you to write your comment in the complaint book (apart of this, you are on your own) Lobby bar; fair (opens only at 8.00, so no coffee until than) Buffet restaurant; extremely crowded, long lines for entering due to full tables, food diversity poor (very junk food oriented), food quality poor… obvious efforts of hotel to save as much money as possible Indoor pool; no staff present, extremely bad hygiene, puddles of dirty water on the floor, water ridiculously cold (cca 23-24 degrees), not suitable for children, no places for sunbeds/lounge chairs, not many people there anyway due to water being too cold … can not give review of wardrobe because I went to the pool and straight out Spa pool; some staff present, fair pool area quality, water a bit warmer, less crowded (majority of guests dont find it because its well hidden), accessible only through bar terrace (go figure…), wardrobe and showers not cleaned with water just standing on the floor, mens wardrobe out of order Kids club; hilarious… empty room, no toys whatsoever, no accessories (papers, crayons, drawing tools, playing tools, ecc), more or less no staff there.. basically just a empty room with some tables and some half broken tents or wall mounted playing devices External playground; fair but worn out, on some places a bit dangerous even (weird playing device placement, broken pieces and even some exposed electricity cables) All in all; very poor performance for the cost which they ask. Basically designed to mass milk tourists for their money and give as little as possible in return. Stay away…

We stayed with one child age 2 years old during weekend. Pros: Many facilities for children. The whole hotel -restaurant, lobby bar playrooms where kids friendly and my toddler loved it. BUT the hotel was overbooked and too crowded. Indoor swimmingpool is horrible. Not suitable for small kids. Due to the bad weather we could not go outside in the playground.

In general, is a decent and nice family hotel with many different activities available for kids (kids room, go-kart track, Playstation room, ....). New part of hotel are having a nice rooms which could match 5* hotels. The staff is really nice and trying to serve guest needs. Location: top in front of the beach. In terms of food, there could be an improvement in different varieties between meals (launch and dinner) since the available main dishes repeats in 90% time (within 3 days). The qty of some of them quickly disappear although it was only the start of the lunch and they didn't brought additional quantities (only at main special and tasty dish). It is the beginning of the year and pre-season and this might change and improve in the following months.

Recently I stayed with my family (wife, 2 kids and myself) at the hotel Lišanj where I came after a recommendation of a friend who had great experience during her stay here. This is an overview of my stay: Check in and welcome at the reception was great and I have to commend a friendly employee Iva who was very helpful. The room was clean, and you can tall that the housekeeping does an excellent job. The offer in terms of animating guests is great and our children enjoyed every day during their time with employees who are responsible for animating children. The food in the restaurant was excellent, delicious and portions were quite large. The cooks are friendly. However, the restaurant looks terrible and so is the behavior of certain waiters. Their knowledge is below expectations or standard for this type of hotel. Waiters don't even know how to say „Hello“ when you sit at the table and you can easily tell that they lack professional knowledge for this job. They look like someone forced them to be in this restaurant. Their supervisor, corpulent man, doesn't not even greet the guests and smells terribly on alcohol – and he works at a hotel where children stay! I want to know if there is anyone who checks this supervisor?! I can tell that the whole restaurant smells terribly on alcohol and cigarettes. Terrible!!!! It is no wonder that the behavior of certain waiters is as such when this supervisor is the one who monitors them. Waiters at the bar are very professional and friendly.