智選假日套房酒店橡樹嶺(Holiday Inn Express & Suites Knoxville West - Oak Ridge)

Property was extremely clean. Very pleased with the room and all the amenities. Staff was top notch on customer service!

Decent place to stay for the price. Room had a bit of a musty smell. Everything else was good.

AMAZING staff! They interacted so so well with my kids anytime we went by the front desk. The rooms are really nice and clean and the cleaning staff are just as amazing! Overall a very friendly and amazing stay!

I always look for a hotel with good reviews and that is clean (which this was). This particular breakfast buffet also caught my attention, and it was better than we dreamed!

We were happy with our stay. The room was clean and the area was quiet. The breakfast was good with a variety of foods to choose from. We will stay here again in the Secret City!

I like the fact. The staff was American. No language barriers. It was clean

Something had died in the walls of our bathroom. I told the guy at the front desk, and he just looked at me like, "what do you want me to do about it?" I was not trying to get a refund, I was letting him know, so they could take care of the problem before renting the room again. He was rude.

The room was clean and comfortable. I especially liked they had Dove products to use in the bathroom.

Room Comfort: Bed: broken down. All mattresses should be turned (or rotated) at least 2 times a year. Pillows: too soft and retains heat. Room Temperature: AC unit does not hold the temperature. It varied about 3-4 degrees all night. Room was too hot. Bathroom: was clean. Toiletries: Please consider changing to UNSCENTED toiletries. My husband has asthma and I have COPD. Fragrances makes it difficult for my husband to breathe. Fragrances give me a coughing fit that can last 15-20 minutes and a severe headache.