神祕嶺山景酒店(Hillview at Mystic Ridge)

Chester un catastrophée. Les fourmis dans le lit, salle de bain rouille, que des mensonges avec les photos sur ke site et notes « fabuleux » j’ai tout les photos pour prouver mes constations même un changement de chambre n’a pas amélioré la situation . Je souhaite être indemnisé et remboursé .

Poor water pressure & no real hot water. WiFi didn't work most of the time. TV didn't work at all. Rooms not cleaned properly. Staff either not around or not knowledgeable. Everything was a old and dated or broken. I was there for a funeral so didn't care too much as was busy

Grounds were well kept. Rooms were clean. Air conditioning worked. However, there were no ice trays in the fridge which was inconvenient. The cafeteria was closed for refurbishing but we were not told before checking in. Some buildings need painting & maintenance work. Basic amenities were in place & we enjoyed our stay.

“Loft” was dirty, moldy, stained sheets, no standing shower, wasn’t given a king bed even though I paid for one. I Asked to be downgraded to a better room then when I did the water went out so I couldn’t even shower nor brush my teeth. Property did ntn nor care that guests didn’t have water to shower, nor have contingencies in place. Would not recommend staying here there are a lot of Air b&bs with better perks, cleaner!

Horrible the worst place I've ever stayed the rooms are dirty and not taking care of bedding are filthy the bed skirts are Horrible the curtains are soiled the floors are Horrible looking and so filthy and dirty shower bath is filthy and doesn't even work properly this place is just over all disgusting for someone to pay this amount of money to stay wifi not working safe in room not working one bin only in bathroom ...my worst stay at any resort or hotel

The direct staff Nonchalant behavior needs fixing. They are quick to take your money without caring about the guest. Worse decision ever.

Property not even close to what it useto be.. would not stay again.. not worth the cost.

The English woman mannage has terrible manners and is rude. the wifi is absolutely rubbish.

Was ok, didn’t like the fact that it doesn’t have a washer and dryer on-site for guests.