Verified traveler
2021年8月15日
I definitely will not be staying here nor recommending it to anyone, ever. Problems started right after we checked in our rooms. There was fresh blood on the duvet. It took housekeeping 30 minutes to arrive and change the bedding. My brother lives in Oklahoma City and came to visit us and said the hotel has a bad reputation for stuff I likely can’t write here otherwise this review won’t be accepted. But not good things. Then I clearly booked this hotel thru this website, and I had two rooms, they charged my credit card for incidentals, and double charged me for the hotel, even though I booked through **********. They offered breakfast (normally $10) for free for all of the issues. The breakfast attendant was so rude to us and we even tried to be nice and she still continued on being hateful. Then we asked for more breakfast items to be made because there were very limited items. The man who cooked the breakfast was aggressive and stared down my family the entire time for asking the manager to have him cook more food. He eventually made new eggs only and they were under cooked so we ended up not eating at all. Overall it was a horrible experience, the only good thing about it was the girl at the front desk, cambria. She was super kind and very apologetic and understanding. I hope she finds a new place to work because this was horrible.
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