維斯塔濱海酒店和度假村(Vista Marina Hotel and Resort)

When I arrived at the hotel on July 12,2023. there was no front desk person to check me in but they did leave a note and a key. So I self checked in. Went to my room on the second floor and I was welcomed by couple of unwanted guest - cockroaches. Room was spacious but very outdated, dirty, black mold and this weird green slime running out of the AC and down the wall. Bed was hard and pillow stink. Just a bad experience- but I’m there to scuba dive. NOW, This is when it gets real - I stayed from July 12 and checked out early to go to a different hotel on July 18. Between these date, they didn’t make or tear down the bed, no clean towels, no replenish water bottles and no toilet paper. After asking and calling numerous time - I final went to the convenient store and purchased toilet paper and water. Upon Checking out housekeeping went to check my room and he took a picture of 3 drops of coke on the sheets. The front desk said I had to pay 500 pesos for spilling coke in the sheets. I was like ummm ok but can I have the sheet? She said “No, we will wash the sheet and use them again” I was like sorry but not going to pay for this scam. I told them I had to buy my own toilet paper and water. I proceeded to say you didn’t bring me clean towels, replenish my water or change my bedding in 6 days after I ask numerous of times. People STAY AWAY FROM THIS PLACE!!

The whole hotel looked like it had seen better days in the past. The room was spacious but the cleaning was very questionable. The windows outside were filthy, like they had not been cleaned in ages. It's a pity because the location is great, but the management is bad. I didn't leave because I had already prepaid for my 2 day stay, upon checking in. The outdoor pool of good size, but very dirty, full of leaves, dust etc. My daughter that was traveling with me, refused to enter. The service of the personnel, including the reception staff, below any standards. This very bad choice of hotel, ruined my whole trip. And last but not least, the charge was 4,700 php per day for a double room with 2 beds, for 2 persons.

Hotellet trenger oppussing, det er generelt gammelt og slitt. Pluss for store rom og balkong. Aircon på rommet kunne ikke justeres, gardinene holdt på å dette ned, var gamle og skitne. Teppet i gangen helt forferdelig. Uansett, bra lokasjon og fin underholdning med live band ute om kvelden.

Room 306 is a very disappointing room one can occupied. Phone has no dialtone so if youneed any servic, you hace to go down thru stairs since they also dont have elevator. Worst shower head ever. Lamp messes up. Will not stay anymore forever.

The staff and the pool were ok. The location is also nice. The rooms we booked were spacious enough. However, one of the things we look forward to when checking-in to hotels is sleeping on relaxing hotel beds, but the beds here are really bad. There was no more cushion and you can already feel the springs of the mattress. It was not a relaxing sleep at all. The hallway carpets were really dirty, as if they have not been vacuumed nor shampooed in years. Will definitely not book here again.

Dirtiest most unsecured hotel I've stayed at in years.

Place was filthy and run down outside gardens overgrown advertising buffet breakfast but don't have staff said it's scam worst accommodation I have ever experienced staff washing there hands in fishpond in reception area staff not helpful