紅樹林度假酒店(Mangrove Resort Hotel)

Beautiful resort and room is first class with amazing beach views and a great balcony. Unfortunately there is little access to room service and restaurant closes orders at 7:30 so had to order from pub next door. Breakfast was ok but underwhelming. Coffee was very good thou. For premium price compared to other hotels need to really improve room service and amenities.

근처의 호텔중에서는.. 거의 최고 일텐데.. 아쉽다. 방과 수영장에 개미. 와 같은 벌레들이 많았으며.. 온몸에 10군데 정도 알수 없는 벌레에 물렸다. 식당은 무난했으며, 평일은 한가해서(손님이 없어서) 수영장 이용이 편했고 태풍이 지나간지 얼마 안되어서, 인근의 바닷가 들은 더러웠다. 재방문 의사는 없다. 사진과 실물이 너무 다르고, 가격대비 별로다.

Once again without fail, MANGROVE impressed with their levels of service & quality of the establishment, staff , food & drinks. To date after traveling 15 years to the Philippines the Long Island Iced Tea is unbeatable. The restaurant staff seemed to remember my preferences at all times. At times the resort was packed but the staff managed a very large party very well. Lea at reception never fails to impress with her memory and she is always good at handling special request. A request for me to supply my own seafoods for the chef to cook was handled well & cooked as requested . check-in & check-out was seamless.

Our stay at Mangrove Resort in Baloy Beach was a complete letdown, and I wouldn't recommend this place to anyone. First off, their website is a total rip-off. It says that kids above 7 years old are charged as adults, but they still insisted on charging for our 1-year-old and 5-year-old kids at check-in. It's a total scam, and I felt like I'd been taken for a ride. The staff at Mangrove Resort are useless, to put it mildly. When I asked to speak with the manager, the receptionist was no help at all and wouldn't even listen to my complaints. It's like they don't give a crap about their guests and just want to take your money and run. To top it all off, when I asked for a refund for the room I'd already paid for, they refused to give me my money back and made me upgrade instead. The upgraded room wasn't even worth it - there were light bulbs that didn't work, and the cable TV was messed up. Overall, my experience at Mangrove Resort was a total bust. Between their shady website, their useless staff, and their subpar accommodations, there's really no reason to stay here. Don't waste your money - go somewhere else!

Very good facility and rooms. Good food, good 1st and 3rd floor decks with ocean view. The problem is their website and photos show a great clean nice beach in the front of their hotel. This does no exist. If a beach attached to your hotel is important (as it was for us) then skip this hotel. We checked out after the first day because the beach in front of the hotel was the reason we chose this hotel and it is simply not there.

The facility is very nice. The staff are friendly: Building and rooms are clean and well maintained. View is nice. Food is great. The management photo of the beach is very deceptive. That beach isn’t there. I walked down the stairs and the beach has about 1 square meter of space. Dirty and basically unusable.

Love the view in this resort. A good place to stay to unwind and have a little walk by the shore. Family oriented resort. Thanks for the wonderful stay. Will definitely go back soon. The resort is situated in an accessible area.

from the onset enquiring about my preferred room at this resort, its been top class with quick & professional responses. my previous special request & preferred room were confirmed quickly. the enclosed beach was clean & pristine and swept regularly. there were some staff changes to the serving staff but mostly the staff were as 2 yrs & 4 months when I last visited. the food servings were generous & fresh & very original. one day we purchased our own shrimp and requested the chef prepare Sinigang Shrimp & pan-fried butter shrimp which was AWESOME, every last morsel was devoured. I cannot recall a single dish that was disappointing. almost all items on the menu were available. like many Filipino establishments, no RED HORSE (local beer) was available. all fruit on the fresh fruit platter was fresh. brewed coffee was awesome. I remembered many staff who in turn done the same. at times when a taxi was required, the receptionist was quick to arrange. I'm sure to return to this little spot of HEAVEN. at no time did I encounter any noise / noisy guest in fact the locals who stayed went to bed early as they were up early enjoting the beach & ocean.