奧蘭多機場希爾頓花園酒店(Hilton Garden Inn Orlando Airport)

Everybody was very professional and attentive.

絕對不是廣告中所説的按摩浴缸。房間很乾凈，但不是我預訂的。

DO NOT STAY HERE…. They didn’t mention they were going through a renovation the place is dirty and a complete mess the staff at check in was rude to myself and other guests the tv in my room did not work I took pictures the a/c unit was so loud we had to turn it off and it was so hot in there when I called down to the desk they said there was nothing they could do. When I brought it up again at check out didn’t offer even a 50% discount on the room it was awful absolutely one of the worst stays I have ever had

可怕。該物業為建築工地。我們被電動工具和錘子吵醒，由於噪音與前台溝通有困難，不得不與施工設備共用電梯（當工人沒有完全接管電梯時）。大廳或酒吧設施均不可用。 飯店允許非住客將車輛停放最多兩週（根據前台的說法），這意味著沒有可用的停車位。我們被告知把車停在路邊的貓頭鷹餐廳，然後步行回酒店。 該酒店的品質遠未達到人們對希爾頓或希爾頓特許經營商的期望。它更像是貝茲汽車旅館。

My husband and I with our 4 year old son had booked a one-bedroom suite in advance and had prepaid for it trough *******. However, when we arrived at the hotel, the front desk staff gave us a regular room without even mentioning it. We immediately went back to the front desk to inquire about the situation, but the staff did not seem to take our concerns seriously. I believe that when a customer pre-pays for a specific room type, it is the hotel's responsibility to ensure that the customer receives the room they paid for. We were not offered any compensation or apology for the inconvenience caused. Definitely won’t come back and will not recommend this Hilton to anyone.

WORST stay at a hotel EVER! I’m still in shock! Placed us in a handicapped room with one king instead of 2 queens. Had to put my 6”4’ son on the twin rollaway. Toilet didn’t flush, mini-fridge was broken, the blanket for the rollaway never showed up. On top of all that, about 1hr after our late 10pm check in, another couple was assigned our room and walked in on us! The two front desk staff were overwhelmed as we weren’t the only ones unable to be accommodated per our booked room type and all they could say was “I don’t know what else to do, I’m just trying to help!” Luckily we left at 4am to catch our flight bc on top of all that, there was a half grown roach crawling on the chair next to the bed to greet us good morning. Ugh! Do NOT stay here!

這個地方讓我的妻子很緊張，我們沒有住在那裡。即使沒有退款，我們還是找到了另一家酒店。看起來不像照片，而且已經離開了主幹道。我們房間的門被撬開了，鎖也壞了