奧蒙德海灘海灣酒店(Hilton Vacation Club the Cove on Ormond Beach)

Our first impression at the check-in desk was absolutely wonderful! Very professional, courteous staff. The room was terrific! It looked new with Coastal art, beautiful furniture, granite countertops, stainless steel appliances and plenty of room. Loved the balcony view and the dinette area.Thank you for the plesant stay!

Hébergement parfait et belle piscine pour les enfants!

Only item we did not like was our room did not match the picture when we reserved it, picture should more of a ocean front and we could barely see the ocean and always shaded to where we could not even enjoy the balcony, otherwise everything else was great

Our stay was absolutely wonderful. It was so clean, great customer service, kitchens were well supplied with everything to dine in or grill out on the property. Also, it was right on the beach & fully supplied with lounge chairs and beach umbrella. We will definitely stay here again!!

Pretty view but, the unit was FREEZING and the heat would only blow cold air. We had to turn off the heat to warm up.

Clean; very comfortable bed with good pillows; very good TV (though would help to have a printed TV channel guide).

Custom service was wonderful! We were able to check in early and all of our needs were met. They brought us air freshener when asked. They even had feminine products when we realized we didn't. The hotel itself was great, but the room could've been better. Hotel was a great location and nice amenities. We really enjoyed the beach access and hot tub. The room itself had a really weird smell that wouldn't go away. The AC was also SUPER loud. Aside from that the room was nice. Overall, it was a nice hotel/stay and we will be back.

The door to 408C was so sticky that I had to put my shoulder into it to get it to open (been painted one too many times). I had to use all my weight to pull the door open. That room is also close to the maintenance room, so I constantly heard noise form there in the morning.

Hotel is great! They couldn’t find my reservation when checking in so it did take longer than expected, but they managed to get it settled without much hassle. Having to get the parking pass from another desk in order to try to book me for a timeshare presentation is the only downside. I know the employees are just doing their jobs, but I’m only here for one night, so I don’t think I’d be the candidate to try to schedule for it.