布郎宮酒店(Brown Palace)

We had booked as a fall-back since our initially booked hotel The Walnut Tree refused to accommodate our dates and did not refund our money either. But we were pleasantly surprised with the standards and we got full value of money. Recommended surely.

The Brown Palace Hotel in Pahalgam seamlessly combines historic charm with modern luxury, ensuring every stay is unforgettable. Its elegant architecture, luxurious amenities, and impeccable service create a refined experience in the heart of the Kashmir Valley. The attentive staff ensures every guest feels pampered and valued, while the rich history and timeless charm of the hotel create an unforgettable ambiance.

PLEASE DO NOT BOOK ROOMS WITH THEM , THEY ARE HIGHLY UNRELIABLE. I have done 2 months prior confirmed booking for 1 day via online platform and also confirmed the booking at reception telephonically 1 month earlier, but still they have cancelled the booking just two days before checkin.

Great location neat and clean room with mountain views delicious food. Highly recommend for all type of traveller . This place have easy excess to local sightseeing of Pahalgam They also arrange of all kind of adventures like hiking rafting paragliding etc

Good homely hotel enjoyed the stay the staff were friendly had good accomodation system the view was excellent could improve on the breakfast menu as well water was not available in the morning in our washroom

I was Lucky to find Brown Palace online which was matching my tast like to stay from all crowds of busy pahalgam twon . The location was great accommodation was outstanding newly bulid premium rooms with centrally heating the food was fresh delicious and always fresh cooked. The staff was so much helpful they can arrange your requirements just in minutes. I highly recommend this cosy place to every kind of traveller. My heartful thank to all staff and owner for making my stay a memorable one.

Very cooperative and disciplined staffs. Excellent service. Recommended for everyone. Room was neat and clean and no power issue and the food was great.

The heating of room is pathetic, and they would give a mini heater which can’t even a small portion properly. Moreover we stayed for 12 hours out of which heater didn’t run for 7 hours. Next thing is that hotel manager never picks the call. We were about to checkout early and they didn’t serve complimentary breakfast until 8:30, in fact they weren’t awake by then. So it’s better if you book some good hotels in pahalgam, else you are going to suffer especially in winters.

It was a good stay. Staff was polite. Breakfast was delicious. They just couldn't arrange for the bonfire per request. One improvement point for the owner is to keep good stock of sealed water bottles for guests. Overall good stay.