擁抱公寓旅館(Embrace Hotel & Apartments)

Booked a room with sauna, unfortunately half the trip i spent with no electric and no sauna. No workers onsite so couldnt even complain or get any sort of refund.

Disappointing. No service at all. No staff, no breakfast, not even possibility to make a cup of coffee. When we arrived, we couldn't enter, because they didn't send us the code. That happened to other guests as well.

Great value, but note that it is remote check-in and very much self service. Lovely quiet location but my room was under the staircase and it was noisy at times

Overall the guesthouse was a positive experience. The room we had (Marquina) was light and breezy and overall clean. The accommodation sits in a pretty and quiet residential area and is an easy 7 minute walk to the beach and indoor waterpark but a 20 minute walk to the centre of Pärnu. This can be quite inconvenient when wanting to head out for dinner or go where the "action" is. There are however plenty of electric scooters around town and in the suburbs and if you have internet access on your phone to pay this would be an easy and convenient way to get around. We booked on *********** which states that the property features a minbar which we always use to store food/drinks but found on arrival the room itself does not have a fridge but the communal dining room (which is nice and cosy) does have a large, very clean glass door fridge with a storage tray for each room (a little like a hostel but no issue and happy to use this). There is also complimentary drinking water which was great and comes out as natural or mineral. There is also a coffee machine which charges 1 Euro for coffee, boiling water from the machine is free as well as tea and sugar. Depending on guests, the accomodation is quiet most of the time but we had a group stay on the floor above for one night and heard stomping until 1am. This is of course not the fault of the guesthouse. There is no key access so you will get a code and use this for the duration. The keypad is quite loud so when used for neighbouring rooms it does sound like someone is trying to enter your room which we found quite funny once we realised this was not the case and was no problem. A couple of constructive points are the that the bathroom is the smallest I have ever seen. It was clean but so tiny that sink is only big enough to wash your hands and there is an obstruction at every angle of the tiny space, be it a wall, shelf, towel, sink. The fold out bed for our son was in poor condition, not very clean, hard and broken at the tail end so hanging down. Lucky he is only little so this didn't bother him too much but if it was a taller person it would not make for a comfortable sleep. The couple of staff members that came in and out of the property were helpful and friendly to questions and requests.

Poor service and instructions

Nice place. Good location. Only negative thing, there wasn’t any breakfast included or even served. Anyway I recommed this place.

Guesthouse was Nice and clean. It was near the beach and 2 km away from town and shops. Unfortunately they did not have morning breakfast and at ********** website said that breakfast was included. That was very unfortunate, luckily there was mini fridge in our guestroom but only 1 TV chanel was working. I tried to make the TV work by contacting Embrace guesthouse staff. They have us new batteries to TV remote but it did not work after changing batteries, after that the staff did not answer the phone For 2 days. All in all it was otherwise a pleasant stay.

Room and hotel was very nice, friendly staff and a good basic breakfast. We had som problem with the room AC, but othervise everything worked well. Fun detail with radio in the shower🙂

Huone oli muuten ok, mutta ilmastointi ei toiminut. Huoneessa ei ollut ilmastoinnin kaukosäädintä, ystävällinen siistijä sai meille sellaisen etsimisen ja puhelinsoittojen jälkeen. Pumppu lähti pyörimään muttei viilentänyt pyöritti vain ilmaa. Huone muuten siisti ja sillä oli pieni jääkaappi.