What a wonderful friendly hotel. My husband and I were on a cruise when unfortunately he suffered a massive heart attack. We were taken off the ship in Taranto and he was taken to hospital. I was then alone in an unfamiliar city knowing nobody. The taxi driver that i was given by P&O recommended this hotel and i will be eternally grateful for this recommendation. The staff are absolutely fantastic and helped me so much through this difficult time...i will NEVER forget their kindness. Although i was alone until my husband was allowed out of hospital i was made to feel like i was part of the family. When my husband returned he was treated like a 'celebrity' and loved his stay despite the circumstances. No words can ever describe how wonderful this hotel and staff are and if we are ever back in this area it will be this hotel we go to. 10/1 0 for service, staff, cleanliness, ambience, food. They say in life you meet people that you will never forget due to their kindness and the staff at this hotel certainly will be with me forever. Thank you from the bottom of our hearts.
翻譯