PGA國家度假村(PGA National Resort)

Was hoping for more children playgrounds and areas where toddlers could play besides swim. There were a lot of kids at the hotel who probably would have enjoyed other areas. Overall very nice hotel and beautiful golf courses

Very good。Very Nice。

We had high expectations for our stay, yet utterly disappointed. The restaurant was closed for dinner, then no breakfast the next morning. Limited selection of drinks at the pool bar. There was barely any staff around to assist with any questions. The pool and rooms were lovely, but not the experience we were hoping for.

In 5 days I have 4 rooms. First one was flooded and smelt musty. Took them hours to put me in another room which was an accessibility room on the main floor next to the bar and music was playing very loudly until 1am when I had to be up at 6 for work. They moved me into another temporary room on the third day until the upgraded room was available.

Bad at a very expensive rate. Front desk offered little or no usable information. First cottage had no a/c. Took almost 2 hours to find us a place to stay. During that time, valet (which we were forced to use) somehow lost our car. Took 30 minutes to find it. No one offered so much as a free drink. Brutal. Cottages are gross old people time shares, not cottages. PGA National was hosting a golf tournament which they’ve hosted for years. You’d think it was their first time with how poor the service was.

There was an enormous cockroach in my bathroom. They did not offer to upgrade my room or any other offering for the inconvenience. I never opened my balcony door so it either came in through the vents or came in from the housekeeper propping open the door. Regardless, it came from inside the property. I was disgusted and was unable to sleep through the night.

I did not get the room that was pictured, and some of the amenities were not there. The room sofa and carpet was a little outdated but it was okay besides that. The idea for the shower is great, but actually super messy. Water gets everywhere.

Mediocre accommodations, more of a three star resort. Everything closes around 9-10pm. Definitely not as advertised.