北帕默斯頓卓越會議中心酒店

We know there’s no quality, 4star+ hotels in PLN. The Distinction brand offered hope- but its no where near other Distinction experiences-the Dunedin Distinction for example. Nod to the brand: the lady at reception, and all other staff, were friendly and helpful. The shell of a long time provincial hotel. The decor and furnishings are dated and time-warped; with no real need or sign of being jhuzzed to anything more contemporary (How small are the tvs!!). The room was clean and fit for purpose. The bed whilst comfy (and strangely low to the ground) has polyester duvets, covers and (either soft or rock hard) pillows. The bathroom was the most retro- midnight blue vanity, shower over bath and all single use, plastic wrapped products. Most disappointingly theres no in room or on site recycling offered. And the towels are changed daily (*face palm) Like multiple reviews reveal the heating/ cooling doesn’t work. Result either warm and sweaty or chilly cold- depending on the weather. The windows don’t open so the room constantly felt airless and stagnant. The breakfast buffet has plenty of choice but the quality (fresh fruit, coffee, sausages) is questionable. If you have to be in Palmy, and the modernised hotels are sold out, this is ok. Otherwise I wouldn’t recommend or return!

It was conveniently located, bed was comfy, the hotel has all you need. The staff are mostly incredibley friendly and helpful. Only bad thing was When I checked in at 9:30 pm, the man who served me was incredibly rude. Didn't greet me or say a single word. I had showed him my ID and he didn't even look at it. Then he abruptly threw my room card on the counter. I apologised for being slightly later than I was expecting due to flight delays and he made a grunting noise. When I asked if he would like me to pay at check in he grunted again and was incredibly condescending about me asking. I was concerned that this was setting the tone for my stay but it was the only bad thing. I hope that man is ok and I was sorry he seemed to be having a bad night.