I expected much better service with the name of ihcl associated with the property. But it was clearly a hoax. 1. One night, we reached around midnight, we rang the bell, called and did everything we could in our capacity, but nobody responded. We had to literally sit outside the villa for almost an hour trying to get in. We got help from ihcl customer support after many tries. But clearly, it was a terrible experience. Nobody should think of booking this property especially with family. 2. The washrooms were not clean and were clogging. We raised this with the character but nothing was done. 3. The breakfast was not of good quality. And no options were there. There was no kitchen or in room dining available to us. 4. The villa was mostly empty even after having a lot of rooms.
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