Our relationship with Maison Delano began weeks before our brief trip, with email communication among the concierge team. This team is UNMATCHED in their professionalism, attitude, response time and expertise in what they do best - make things happen more easily for visitors to this stunning city. In addition to our warm welcome by staff, we were greeted with beautiful gifts in celebration of my daughter's birthday. This atmosphere of welcome remained our entire stay, with pristine housekeeping, extraordinary room service (a fruit plate to die for!), attentive hotel porters who assisted with luggage and taxis, and every single staff member both in front of and behind the scenes. What a STUNNING hotel and beautiful experience, tucked a bit away from the hustle and bustle. Maison Delano, you made our birthday dreams come true! See you next year! Laura & Sydney Barber, NYC
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