維多利亞歌劇院酒店(Victoires Opera)

Все сподобалось. Готель знаходиться в дуже зручному місці, всі найголовніші памʼятки поруч. Персонал гарний, швидко допомогли при заселені, обов’язково ще повернемось!

A éviter absolument Cet hôtel n'a rien d'un 4 étoiles, ni la qualité, ni le confort, ni le service Pas d'eau chaude le matin. (ce n'est pas rare, d'après le personnel).. Pour le petit-déjeuner, il a fallu demander à la réception de nous envoyer du personnel pour avoir un thé. Quand enfin quelqu'un est arrivé, nous avons demandé des oeufs durs, on nous a apporté une omelette prétextant qu'il n'était pas possible de faire des oeufs durs ( la personne ne comprenant ni le français, ni l'anglais...). La salle du petit-déjeuner est en sous-sol, complètement aveugle et irrespirable tellement il y faisait chaud. La chambre pourtant "supérieure" était très étriquée et la fenêtre ne fermait pas (donnant sur la rue Montorgueil, imaginez le bruit jusque tard dans la nuit). La douche à mains est impraticable en douche classique sans inonder la minuscule salle de bains. Le soir, nous avons trouvé un mot manuscrit sur la porte d'entée, nous demandant de patienter, le gardien devant revenir... De plus, le règlement étant exigé à l'arrivée, il est impossible de réclamer quoi que ce soit, une véritable arnaque! A ne surtout pas recommander!!!!

À part l’emplacement tout le reste est à revoir . Les 4 étoiles ne sont vraiment pas justifiées. Dès notre arrivée on m’a prélevé le montant total du séjour. Nous avons hérité d’une minuscule chambre et d’une salle de bain wc douche qui sont plus grandes dans un formule 1. Pour ce qui est du petit dej. La salle est sordide et insalubre. Sans parler des ordures laissées par les voisins. Problème d’eau chaude pour la douche Toute la journée pour régler le problème .21/01/2023

I have paid over E1000 and am sleeping on an uncomfortable trundle. We arrived at 4.30pm, neither room ready (2pm check-in) - but insisted on full payment. We booked in March and booked the recommended inter-connecting rooms for our family of 5 (children 12, 10 and 4). When we got access to rooms after 5pm, they are not joined. So my wife and I cannot sleep in the same bed and need to split across rooms - me on trundle booked for the 4 year old. Manager said he could do nothing as fully booked. In second complaint we were offered breakfast. We have stayed twice before and know breakfast is a basic coffee and croissant. Don’t stay here.

Wallpaper is torn, carpet is worn through, bathroom lock was broken, insects on the floor, carpet was stained, lots of nude art that isn’t very family friendly, and we were locked out of the room repeatedly because the door was broken. Staff was somewhat responsive, but we had to ask for help several times before they would come upstairs to help with the door. The towels were frayed and had holes in them. When I asked at check out about the issues, there was no apology. They ignored my concerns. I emailed the manager to ask for help, they ignored me as well. I’ve truly never seen anything like this place being called a four star hotel. It’s baffling. Did I mention the funky smell? The location is good, but others are correct that it is very loud.

Don’t stay here. I never write a review but I don’t think anyone should stay here. Why? #1. Overpriced rooms ($2046 Euros for 4 nights). #2. Terrible beds (the mattress is very firm and dusty). We couldn’t sleep at all. #3. The extra bed or “twin” bed is a foldable bed with a very thin mattress). #4. The rooms are Extremely hot and dark. There is no air conditioning. However, they advertise it. #5. Electric problems (difficult to charge cellphones and other devices). #6. An old TV (1980’s). #7. Inconvenient shower (the shower head and drop elbow is close to the wall). #8. They didn’t let me cancel my booking for the last 2 days. #9. Noisy.

Sono rimasto molto deluso dalla struttura per le condizioni strutturali interne e per i servizi. La camera che mi è stata assegnata era priva di WiFi. Ho chiesto la motivazione e mi è stato detto che il loro impianto non raggiungeva tutte le camere cosa assurda nel 2023. Ho chiesto la sostituzione della stanza ma non è stata possibile. Inoltre il bagno aveva sanitari vecchi e scheggiati e la pulizia lasciava molto a desiderare. Onestamente da un 4 stelle dove paghi € 300 a notte Ti aspetteresti un servizio del verso.

We (two adults) stayed at the Hôtel Victoires Opéra at Rue Montorgueil in Paris for one night on July 10th – 11th. Expectations were high since the hotel is located on the oldest street in Paris, near just about everything, had four stars on the booking page and seemed – in pictures – to be worth every Danish crown. Unfortunately, looks online are deceiving and at this particular hotel hospitality seemed to had been left in the far reaching history of the surroundings. As such, we entered the lobby with our bags to check in and were met – not greeted – by a man who could have been part of any sketch on stereotypical rude Frenchness. Both of us have visited Paris and France several times before and have not meet this cartoon figure before but here he was. Loud sighs and little patience with a difficult credit card payment of the city tax seemed to be only part of this man’s troublesome work life. You would think he himself took care of just any task in the hotel since he didn’t find the strength to inform us on where the bar in the hotel – promised online and not seen or heard of since by any of us – was, when breakfast was served or you know, just wishing us a pleasant stay. French stems in great part from Latin, but the hotel director (as he presented himself on the phone when taking a call while speaking to us) must not have done his research on the origin or meaning of “hospitality”. Oh well, then on to entering the room! The friendly interpretation would be that minimalism is in style around here. The “already annoyed with the hotel director”-interpretation is that this room and hotel is a tourists’ trap offering more online than what you get. There was a bed, two nightstands, a TV, a fridge and one Nespresso-machine. Oh, and two power outlets hidden under a table with only one actually working. Missing was a chair, a suitcase stool, a toilet brush, any type of shelf in the shower and a non-leaking tap by the sink. The latter made everything wet in a second and left you underimpressed. We did not meet any other guests since we never fund the maybe-there-maybe-not bar and did not feel the need to join the mysterious breakfast. You could hear just about any little noise coming from the hallway and everywhere else. There was absolutely no need to even put your ears against the partially torn wall paper. Luckily, our stay was short. Maybe due to this shortness our cartoon-ish friend in the reception had not yet gained strength since us checking in and did not feel the need to wish us a nice travel home or just ask if we enjoyed the stay. Paris is wonderful. The French are much better than their reputation. The Hôtel Victoires Opéra is not wonderful and you should go somewhere else, pay less and have a smile from the reception, somewhere to place your suitcase and maybe even a toilet brush in the bath room. Goodbye and no “au revoir”, Hôtel Victoires Opéra.

We stayed for 3 nights (July 16-18) on a last minute booking after an issue with our vacation rental property. Just a short stay in Paris after two weeks in the Côte d’Azur. Our 4th visit to Paris, with myself, my wife, our 6 year old son, and my sister-in law. Visiting from Canada. After booking in a rush, and during a summer heat wave…we were a bit concerned based on a couple of other recent reviews. However we had a fantastic experience at Victoires Opéra and would not hesitate to recommend it. It’s not a Fairmont or Four Seasons, but it’s a very nice hotel, wonderful location, clean rooms, crisp linens, and more than anything… extremely friendly and attentive staff. We stayed in two adjoining rooms on the top floor (501/502) which are actually up half a storey from rest of the 5th floor and I think the highest rooms in the building. I would say that does make a difference as both our rooms were quiet. The one at rear of building was dead silent, while the one at the front was fine, but could still hear some white noise of the bustle of the cafes and restaurants on Rue Motorgueil below. I think if you were on the front of the building on perhaps the 3rd floor or below…it WOULD be quite loud until about midnight. But for us was perfect and silent. The elevator is tiny but never had to wait much for it. The dark brown carpets throughout the halls and the suites is getting a bit worn but otherwise the hotel was very nicely appointed. The bathrooms were spotless, the bedding and linens immaculate, and lobby area very nice and always staffed. The location in the Bonne Nouvelle/ Sentier neighbourhoods is fantastic whether traveling by foot, metro, or taxi/Uber. The restaurants right out the door are fun and lively both directions, if you go a couple of blocks further north or east you get a more local vibe for both shops and culinary options. Really wished we had checked out Tigermilk. Lastly, as I note above (and as I’ve noticed in other reviews) the staff were great. The gentlemen at the front desk were always friendly and helpful (especially one who always had a high five or a petit madeleine for our little guy, making his day), they asked us about and arranged our taxi to airport which arrived early on our departure day, room service staff which we used a couple of times were very friendly, and housekeeping was excellent (we had a card issue once and she came running to help rather than us heading back downstairs…) and every day after cleaning our son’s stuffies were set out on his neatly made bed doing funny things, wearing sunglasses etc that he got a kick out of. The service was top notch and I would put THAT aspect of the hotel up against even higher end North American properties. And…considering the 40 degree heat in Paris, the Air Conditioning worked just fine, even though we were on the top floor. Gave us a nice haven on our last afternoon.