提供免費停車場的戈侖酒店

服務很好,前台接待員,工作人員和經理在我們入住期間非常樂於助人。設施很乾淨,房間每天都打掃乾淨,每天早餐時都有不同的用餐選擇和烹飪風格,我們非常喜歡然而,午餐餐點每天都在改變,所以如果你想在住宿期間在酒店吃午餐,你不會有很多選擇。我也會感激關於兒童俱樂部和活動在一年的某個時候沒有的通知,因爲這是我選擇馬貝拉的主要原因。

他們報告說這是一家不錯的酒店。淡旺季,所以他們在設施上玩得很開心。

人力很,很友好,阿爾布斯尼餐很不錯,便宜。不幸的是,我們給了一個非常簡單的房間,3個人擁有非常緊的室,不是我們預訂的。

這是一次了不起的經歷。這家酒店很容易找到，但是它位於沿海村莊，當地人稱其為“旅遊村莊”。我們每天都打掃房間。風景非常好...我們的房間望着游泳池和大海。..清新的空氣和2月的溫和溫度。

Feedback Following Our Recent Stay Dear Management team, I tried to enjoy the stay but there were items that were very unprofessionally done. In our toom the TV was on NO signal were i reported it 3 times and then i gave up. Bathroom mirror light was not working with wires coming out from behind the mirror which were dangers. In the room there was no rack were you put the luggage we have to put it on the floor and we need to neel on the floor get out our items from my luggage (a person of 62 year old). We were at the 2 second floor and smell of rubbish was coming from the lifts shafts and from the stairs mostly all 6 days in the hotel. Food was Good but it need to get better with better training. I could see in a particular days the team was driven well and in order other days everything with the flow. At the entrance there is a pool on the left side but when you swim or walk in it pool bed tiles come out and missing this is very unprofessional work of upkeep. THe main pool which is the most centre of attraction which is nice and good they never hover the pool floor, when move in it you can feel the dust gravel under your feet. Waiters in the bars in some days were so exposited working for long hours in the hot environment staff cant stay for long time in such conditions. Pool floor deck needs high attention in the main whole they got tiles broken and not leveled you can easily get an accident. Wifi in the pool areas were not all supported and in the areas that were reached the banquet of internet was low. I work in hospitality and to improved your standards the management team need to go to the table and start working in the areas to get better and more profenialy. Serving the clients is not an easy job but there this that can make you all better and in higher standard. I'm not saying that everything was wrong but to get high level the management team need to work on several areas as i mentioned. I am not write this to make you feel bad but you have a wonderful place but with the new competitions around you can lose the market and the clients so start making yourself better and all staff work in teams with good strategy and results. At the end I don't need any compensation but its can help you be better. Regards, Grech (CEO in hospitality) I will not upload photos I don't want any harm. But I you need to seen on what i was referring I will send these to the management only.