提供免費停車場的戈侖酒店

We booked a total of 5 nights through Trip.com. Unfortunately, 3 of those nights were unsuitable for proper rest due to serious problems with the room. There was an extremely strong and unpleasant smell coming from the bathroom, which persisted for a long time. We reported the problem several times to the reception and also contacted the hotel by email, but unfortunately the issue was not adequately resolved. The smell was so strong that when we left the hotel, our clothes and personal belongings had absorbed the unpleasant smell, as well as the strong scent of the air freshener that was used to try to cover it. We fully understand that a technical problem or unpleasant smell may not necessarily be caused directly by the hotel. However, we believe that dealing with such a problem properly and in a timely manner is the hotel's responsibility. We booked this hotel in order to relax and enjoy our holiday, but unfortunately this was not possible. This was particularly difficult as we were travelling with our 8-year-old child, and our sleep was significantly disturbed for 3 nights. Despite reporting the problem several times, we did not receive any compensation or adequate solution from the hotel during our stay. We were also disappointed with the breakfast. We found the selection to be very limited and repetitive, and in our opinion it did not meet the standard we would reasonably expect from a 5-star hotel. Overall, we feel that the quality of the service and the conditions during our stay did not correspond to the standard advertised for a 5-star hotel.

我從舞會位置上打電話。總體來說,沒問題,但很吵。沒有噪音隔離,餐廳員工和女早上這麼大聲說不起睡覺。另外,餐館音樂聲太大,到12點鐘爲何要在小餐館裏大聲?我不會回來了

他們報告說這是一家不錯的酒店。淡旺季,所以他們在設施上玩得很開心。

這是一次了不起的經歷。這家酒店很容易找到，但是它位於沿海村莊，當地人稱其為“旅遊村莊”。我們每天都打掃房間。風景非常好...我們的房間望着游泳池和大海。..清新的空氣和2月的溫和溫度。