MMark ZimmerGreat hotel. Perfect location in the shadow of the famous cathedral and less than 5 minute walk to the main train station. But the staff was amazing, especially the front desk manager and the concierge. Especially the concierge because he saved my holiday when my luggage was lost by the airline.
訪訪客The level of cleanliness of the room did not meet my expectations. There were a number of long hairs on the floor of the bathroom which had clearly not been cleaned properly
The reception were apologetic and I was moved to another room - the bathroom also had some hairs. Cologne is a beautiful city and the hotel is well located, however it was overpriced for the standard unfortunately. I wish I had booked one of the other hotels and I definitely will next time. There should not be a number of hairs on the floor if it is properly cleaned. Very disappointed
匿匿名用戶Check in was easy, its a nice hotel right in the town and a walking distantie from the train station. The service was good but did not expect the wellness centrum to be alocated at a different building but still was nice to have use the faciliteiten.