提供免費停車場的洪加達酒店

一樣温馨。早餐美味，位置優越，出行方便。” 性價比型”價格親民，房間乾淨整潔，設施齊全。前台服務熱情，免費停車，早餐多樣。周邊配套完善，性價比極高，強烈推薦！” 服務優質型”服務貼心周到，工作人員專業熱情。房間舒適衞生，隔音效果佳。早餐豐富，停車方便，地理位置好，體驗感滿分！”

Exceptional Stay – Service Above Expectations I would like to sincerely thank Al Kasr Red Sea for an amazing stay. From the moment we arrived, the service was truly above my expectations. A special thank you to Mr. Mahfouz at the Reception, who was always welcoming, helpful, and professional. He made sure that everything we needed was taken care of. Also, a big thank you to Badr from Housekeeping for his excellent service and attention to detail. He was always friendly and made sure our room was clean, comfortable, and well maintained. The hotel itself is very comfortable, relaxing, and well organized. What I really appreciated is that everything is genuinely available whenever you need it. The service is fast, the staff are friendly, and you never feel that you have to ask several times for something. Honestly, the experience was above my expectations, and the entire team made our stay very enjoyable and comfortable. Thank you to everyone at Al Kasr Red Sea for the wonderful hospitality. I would definitely recommend this hotel and would be very happy to come back again. ❤️

赫爾格達這家酒店｜真實入住體驗 🌴 這家目前最大的優勢就是性價比很高。酒店設施和客房都比較新，我們訂的是一日三餐全包，以目前的價格來説還是很划算。 安保做得比較嚴格，酒店進出都會登記，Uber過來也會記錄司機訊息和車牌號，應該主要是為了保障住客安全。入住後酒店也會配發手環，使用酒店設施比較方便。 早餐是這次埃及住過最驚喜的之一，品類非常豐富，水果也很多。因為這次中餐、晚餐基本都出去玩了，所以沒辦法評價正餐。 房間和衞生整體不錯，空調製冷也很給力。酒店還主動配備了牙刷，衞浴使用的是 Duravit，整體配置不錯。 特別要表揚一下前台的 Karen，小姐姐非常熱情、專業，溝通起來很舒服，入住過程中給了我們不少幫助，服務態度值得點贊。👏 酒店目前還處於逐步完善的階段，部分區域還在裝修。一些服務細節還有提升空間，比如行李寄存目前沒有獨立、規範的寄存區域。另外我個人覺得泳池周邊綠化稍微有些稀疏，所以整體度假氛圍和我預期中的大型度假酒店還是有一點差距。 不過工作人員整體都比較熱情，酒店硬件新、客房新、早餐豐富，再加上全包的價格很有競爭力。如果單看目前的性價比，我覺得還是值得推薦的。後續如果把服務細節和綠化繼續完善，整體體驗應該還會再上一個台階。 🌴☀️

入住體驗極其失望，對中國人存在區別對待 1. 房間安排極不合理： 在辦理入住時，我們已明確備註了“不要靠近電梯/樓梯，不要地面層”的偏好，且當天酒店入住率很低，完全有條件滿足基本需求。但最終仍被安排在地面層且正對樓梯的房間。 2. 晚餐服務區別對待： 晚餐體驗更是讓人感到不適。服務員頻繁來確認我們的房間號，但在場的白人顧客卻完全沒有被詢問。更離譜的是，在我們仍在用餐的中途，賬單就被強行遞了過來。即便晚餐已包含在房費中，仍被要求簽字，這種藉機索要小費的方式極為生硬且不合時宜。如果酒店想要小費，至少應該先提供令人滿意的服務，而不是以這種帶有審視和催促的態度對待中國客人。

先説結論：不推薦去赫爾格達花錢受氣，全員結構性歧視中國人。如果非要去，這家酒店可以考慮 1. 服務：餐廳工作人員還行，但是 – 沙灘上工作人員對白人會超級熱情聊天並主動詢問喝什麼，到我這就直接跳過，中國據我觀察都是吧枱自取。interesting，主打暗着噁心你。和manager投訴後，並無改善（管理團隊誠懇道歉了，但埃及結構性歧視也許無解） – 沙灘上我還因為搬動了一個沒人用的圍欄被工作人員大吼（旁邊白人一個人用兩個就毫無問題了） 2. 配套：説是四個餐廳，但根本預約不到，等於只有一個餐廳，食堂水平的食物。只有燒烤吧還行。但凡住過其他地方的全包酒店，都誇不出來 3.房間：裝修很搓，國內廉價快捷酒店水平，招待所三個字形容最準確 總之赫爾格達這個地方完全不推薦，這個酒店已經是評價相對不錯的了

我們在2025年3月初休息了一段時間。我們非常喜歡這家飯店的設計理念：摩洛哥風格的低矮房屋，周圍風景優美（顯然人們很注重這一點），海灘很大，沙質柔軟，入水也很方便。工作人員非常友好，樂於助人。動畫師很棒，他們竭盡全力招待客人。這是我在埃及遇到的一家提供番茄汁的飯店。氣氛輕鬆，尤其是在晚上泳池畔。食物不錯，但我們去的時候不是旺季，我覺得餐廳和酒吧滿員的時候會排長隊，所以規模不是很大。我推薦這家飯店給那些想要安靜舒適度假的客人，入住率達到90%。

⭐⭐⭐⭐⭐ An Amazing Stay at The Grand Hotel Hurghada (24/7 – 30/7) I had an absolutely wonderful stay at **The Grand Hotel Hurghada** from **July 24th to July 30th**, and I would like to express my sincere appreciation to the entire team for making our vacation truly memorable. The **food** was simply outstanding. The quality, taste, and unbelievable variety exceeded all expectations. Every meal offered something new and delicious, making dining one of the highlights of our stay. The **staff** deserve special recognition. Every single member of the team was incredibly friendly, welcoming, and professional. They were always smiling and genuinely happy to help, serving guests with dedication and pleasure. Their positive attitude made us feel at home from the very first day. A special thank you goes to **Mr. Nader** at the Reception. He is, without a doubt, one of the best hotel reception managers I have ever met. He is highly professional, courteous, and an excellent problem-solver. Any issue was handled quickly and efficiently, always with a smile. I would also like to thank **Mr. Mohamed Moawad** from the Food & Beverage Department. He is one of the finest professionals at the hotel—extremely humble, welcoming, respectful, and genuinely caring about the guests' comfort. Another person who deserves special praise is **Chef Mahmoud**. He is simply one of the best. His passion and dedication are reflected in the outstanding quality of the food served throughout the resort. The team at the **Eastern Restaurant** was exceptional. They were warm, welcoming, and incredibly attentive. **Mostafa** and **Ashraf** and **Mohamed**deserve special recognition for their excellent service and kindness. Dining there was always a wonderful experience. The **Room Service** was also excellent. **Majed** is a kind-hearted gentleman who serves guests with genuine dedication, professionalism, and a cheerful attitude. His hard work did not go unnoticed. The **beach** is beautiful, sandy, clean, and perfect for families. There were always plenty of available sunbeds and enough space for everyone to relax comfortably without feeling crowded. The hotel offers a great selection of restaurants: * The International Restaurant next to the Reception. * The Pasta Restaurant on the second floor. * The Eastern Restaurant with its outdoor grill near the Reception. * The large white beach restaurant serving Shawarma, Burgers, Hot Dogs, and Pizza. * Another beach restaurant serving snacks and French fries. Every one of these restaurants offered excellent food and service. The only point I would suggest improving is the **swimming pool area**. The hotel has only one main pool, which is not enough considering the large number of guests staying at the resort. Overall, my family and I had an outstanding holiday. The excellent hospitality, delicious food, beautiful beach, and the genuine kindness of the staff made this one of our best vacations. I highly recommend **The Grand Hotel Hurghada** and look forward to returning again.

泄湖景完全是來搞笑的，所謂泄湖就是個小水泡，陽臺中間還隔着一段距離和樹擋着，跟其他評論一樣，存在一定的歧視，但是大部份工作人員還是挺友善的，雖然這本來就是他們應該做的。中間想加錢升級海景，帶我們去看的也還是一個稍微大一點的水泡而已，工作人員告訴我這已經是最好的海景房了，最後並沒有升級，泳池開放時間特別晚關閉時間卻很早，如果要出海這家酒店完全沒必要，吃的甚至不如國內100塊錢人民幣的自助餐，基本都靠吃麪包吃飽的，我們拿行李小費給了一美金態度還可以，同行的另一對沒有零錢了給了10埃磅態度就很差，對於一家五星級酒店這種事不應該發生，還是建議加錢選擇更好的全包酒店，或者普通的全包，想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了，這邊出行也並不方便，最後，我們check out的時候工作人員態度非常好，忘記問他的名字了，當看到我們自己拿行李過來了一直在向我道歉，告訴我他們應該安排擺渡車過來接我們的，海邊和泳池邊工作人員也很好，太陽下山後我們想去游泳，海邊的工作人員告訴我太陽下山後海里很危險，並且開玩笑説會有鯊魚，泳池邊的工作人員很耐心的告訴我泳池關閉了，要消毒，會傷眼睛，總的來説，真的不值這個價

地理位置優越，步行即可到達擁有商店和餐廳的舊城區，附近是 Zeytona 海灘島，乘船或步行 10 分鐘即可到達，島上設有帶酒吧的餐廳。很棒的早餐。處處都有優質的服務，員工們都很努力，而且不是迫於壓力，而是發自內心的。可以毫不誇張地說，這家酒店“有些陳舊”，需要翻新，但員工的努力和優越的地理位置彌補了這一點)))。我很樂意回來。

通過攜程預訂了兩間兩天的最基本房型，預訂的房型攜程給了升級權益，在入住的時候酒店並未兑現，我在向酒店指出後仍被拒絕，同時我在網上諮詢攜程客服，很快得到了解決，這裏必須贊一下攜程客服解決問題的效率，我在埃及之旅遇到的兩次住宿問題都高效幫我解決了。 不過升級後的房型也就一般，房間很大，最不滿意床墊，感覺已經很舊了是塌的。 我們定的全包，吃得選擇很多，總的來説性價比很高了。