提供免費停車場的塔拉戈納省酒店

優點－靠近公園，晚上可以去吃飯。 早餐很不錯，如果早上 8 點去的話也不會很忙。預計要排隊否則 缺點 - 我們玩了***，但他們甚至沒有告訴我們我們住在哪家酒店。我們最後只是去了埃爾帕索，發現我們本來應該住在那裡。 他們也未能發送我們的房間號碼，然後在向接待處提供我們皮卡的詳細信息後，保安拒絕進入，因為他們沒有發送。 泳池邊的躺椅真的很不舒服。衛生紙比我們接下來住的二星預算還要差，而且有些本應提供的盥洗用品是空的。 我不會把這家酒店列為四星級酒店，而且我們甚至沒有在旺季來過，所以上面的一些內容並不是我所期望的。

房間本身舒適,位置也不錯,我們提前也意識到酒店沒有24-hour接待,依靠自助入住亭,我們準備的,原則上沒有問題。 然而,當亭無法識別有效的預訂時,我們的經歷變得非常緊張。我們在高鐵旅程延誤後接近晚上10點到達。儘管通過Trip.com進行了確認預訂,但亭無法找到我們的預訂 - 無論是姓還是預訂參考。我們嘗試了每個可能的選項,在深夜超過45分鐘,無法獲得工作人員支持。 沒有別的選擇,我們被迫預訂並支付額外的房間,只是爲了睡覺,留下我們原來的(已經付費的)房間未使用。當我們最終入住的時候,附近的餐館都關門了,我們沒有吃飯。 第二天早上,解決這個問題同樣令人沮喪。直到中午才有接待,這意味着我們不得不等待,失去了一天的大部分時間。當我們最終與前台交談時,沒有道歉或承認造成的痛苦。相反,責任轉移到第三方預訂平台上,儘管亭的設計是與預訂號碼或客人姓名一起工作。 只有在堅定地解釋亭的失敗迫使我們在一個額外的夜晚花費近100歐元之後,這個問題似乎才註冊。雖然額外的夜晚最終被退款,但缺乏同情心和問責制留下了持久的負面印象。 很遺憾,因爲酒店本身有潛力。不幸的是,由於這種情況是如何處理的,我不會返回或推薦這家酒店給任何在正常接待時間以外到達的人。

一般,是3星體驗。 優點:清潔服務好,自助餐大部分時間都還可以,酒店位置離海邊很近。 最大的缺點是“全包”,絕對不能與土耳其全包相比。首先,支付全包費用的遊客在迷你酒吧裏得不到任何東西,甚至沒有水。您可以從酒吧從飲水機獲得水,但您必須有自己的瓶子。此外,他們的“全包”不包括酒吧的許多飲料,以及主酒吧附近的餐廳和大海。“全包”冰淇淋是一個笑話,而不是普通的冰淇淋,你得到的只有2或3個基本冰淇淋的最小版本,所有其他你需要支付。另外,“小吃吧”位於酒店外面,食物本身也不算太差,但相當基本,面積很小,靠近兒童游泳池。對於海灘毛巾,你需要提供10歐元的現金押金,如果你想在海灘上帶傘的躺椅,你需要支付25歐元一天的使用。海灘上的酒店酒吧也是非“全包”的。 因此,在所有酒店的位置中,您只能在2個酒吧和1個“小吃酒吧”+自助餐中使用您的全包福利。 總體來說酒店還不錯但不好 只會建議去那裏有選擇牀+早餐,並支付其餘的餐點和飲料。它會便宜,你不會感覺像一個局外人或乞,在酒店周圍詢問你可以在哪裏吃飯。因爲我們就是這樣感覺的。 P.S. 俄羅斯女士在成人唯一的酒吧提供驚人的服務,非常樂於助人和善良:)

The hotel was easy to find and was extremely comfortable. The beds were soft and the room was spacious. The hotel looked like a resort very close to the sea. It looked very luxurious and it was very clean. We had a great stay! Strongly recommended. The customer service offered help in English easily.

On arrival the holiday centre was as photographed on the website, fresh, bright, airy and modernised. Apartments are spacious with 2 wide single beds pushed together in the main room which leads off on to an exceptionally generous size balcony. Plenty of room for kids to play, loungers and table and chairs etc. the bed in the hallway (pull down from wall) was comfy and great for my 9 year old son. The livingroom couches were also single beds and of good quality and wide enough, seem some very slim, thin ones before - these were very comfy although never slept in by us as my daughter had a cot.  Check in and out was seamless but be aware a deposit is taken (around £10 per night and given back at end of apartment is left satisfactory) so factor this in to your spends needed initially.  The thing that stood out for us as a family was the lovely man and his assistants who ran the kids club, entertainment, pool games and really engaged with the children despite his obviously long days. They are a credit to the hotel and I don’t think it would attract as many families if this small but important team weren’t on board - my son Jacob loved kids club and made some great friends for the week. Now is still recommend this hotel with given some recommendations to change things. The hotel caters to very large, roudy crowds of preteens/teens on school holiday stays. They are chaotic and woke our toddler several times, running through corridors screaming, taking up lift where pushchairs and wheelchair users should have priority and teens/groups managed more carefully as they would be if from anywhere else. Called to reception to complain and inform but was pretty much brushed off as they’re excited. Just not great for the rest of us also wanting to enjoy our apartment, sleep and have children. We waited an incredibly long time with 20-30 teens in front of us. I called down to reception one evening as they were shouting, banging and screaming in the halls. Some hotels do not cater to exceptionally large groups for this reason, especially when catering to family holidays also - I’d only stay again if I knew there was no large groups such as this booked to stay. We only ate breakfast the last morning as we preferred to go out to dinners etc as a social thing in the evenings with the children as we don’t drink alcohol much when have young children with us. Food was as expected in hotels, nothing bad to note and plenty of options which are the norm.  If you like quiet this hotel might not be for you. Po. Kew is loud due to entertainment although this didn’t bother us with it stopping at 11pm but the ‘quieter’ side facing out to the road/side was filled with already mentioned large groups of teens shouting back and forth to each other continually. Highly recommend checking if these school trips are on when booking if you like a quiet, relaxed family holiday (most of us do when we have young children). All in all the hotel is great location, good sized rooms and entertainment for much younger children but would be put off returning due to the issues mentioned.

好的地方： 酒店位置很好，環境也很好，可以直接入園，房間夠大，雖然設施老但還算乾淨。酒店內的泳池也很不錯。 不好的地方也很突出： 房間不提供紙巾，連水杯都沒有，很不方便。飲用水要到外面的售賣機自己買，而且極貴，一瓶500ml的水要3歐。前台電話沒人接，酒店服務員態度很好，但是英語水平有限。

Todo correcto. El hotel bastante sencillo. Las habitaciones justitas para un 4 estrellas. Es cierto que estás en el parque prácticamente. La entrada y llegada a la recepción un poco lenta. Grandes grupos que dificultan el check in y únicamente 2 personas en recepción. El acceso al parking estrecho y poco señalizado. El coste es de 18€ la noche, algo excesivo, pero las plazas son amplias

Our stay was wonderful. All the stuff is so kind and gentle. Only one little thing the : the key to open the room took time , I mean didn’t work properly. But , we could open. The place was so clean. Thanks to all stuff and the energy of the place 🙏🏻❤️🕉️We will love to book again. Have a beautiful day full of peace and love .

El hotel precisa una reforma urgente. No todo vale. Desayuno buffet con productos de muy baja calidad. Horribles los zumos, el café y los calientes. Buena ubicación. Buena atención en recepción. Durante el desayuno, ausencia de personal en general. Habitación con mobiliario muy viejo.