發佈於2024年3月8日
Karen
Rats in restaurant
On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome.
The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice.
We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food.
The only concession we were offered was to not pay for the remaining nights that we would not be staying for.
Really disappointing. On hindsight some things we would add about the whole experience:
- Not a 5 star in terms of food, service or cleanliness
- Staff really hit and miss - some very friendly some really rude and unhelpful
- Rooms didn’t feel clean
- Food was average - nothing felt fresh including breakfast
- Quite stingey with water - water not replaced within our room (had to ask for it)
We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.
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每晚最低價格:CAD546
發佈於2025年2月8日
Jane_714
小而精緻的酒店。他們有自己的沙灘和躺椅,只是不能游泳,因為海灘上有礁石,向右走幾步就有一個可以游泳的公共海灘。每天躺在酒店的躺椅上就可以欣賞迷人的海景和夕陽。
酒店的餐廳提供美味的食物,我們大部分晚餐都在酒店船長餐廳解決。
每位工作人員都很熱情,叫 雅尼士的服務人員非常友善,我和兒子住了九晚,一次美好的假期
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每晚最低價格:CAD139
發佈於2024年10月11日|小型泳池套房
訪客酒店泳池套房的房型很大且舒適,地處酒店安靜免打擾區域,專為二人世界和紀念日服務,帶娃家庭不提供此房型,慎訂。酒店內最好吃的Jade餐廳也在此區域,且提供區域內住客專屬早餐,户外面朝大海,氛圍感拉滿,增加食慾,避開大堂自助餐廳的擁擠。唯一遺憾的是此區域不是觀看夕陽的最佳點位。總體入住滿意,服務人員都很熱情友善。酒店內免費的水上活動有限,且經常會被告知風浪大,不適合;但是收費項目就沒有此限制。酒店還會邀請住客參加免費的雞尾酒會,一邊賞落日,一邊品酒,很是悠閑愜意。
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每晚最低價格:CAD399
發佈於2026年5月19日
Kamalski來這裏有點冒險(只能根據要求使用自己的汽車或他們的麪包車)。但他們的餐廳和房間的景色非常令人驚歎!!!!服務有點慢,如果有東西或你需要的東西,你必須用自己的電話打電話給前台。此外,wifi連接可能會因天氣而異。請注意,不允許孩子,地形對行走困難的人來說很困難。最後一天來這裏欣賞天堂景色,簡直令人着迷!
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每晚最低價格:CAD351
發佈於2025年10月28日
M252981****
房間一般般,床單上還有印跡。地面大理石根本沒有檫乾淨,我用衞生紙一檫全部是泥。衞生間洗臉池不知道什麼東西碰的都是小麻點。陽台上的沙發一層黃泥,千萬不要去座除非鋪一層浴巾。太陽落山時碰上好天氣還是非常漂亮的。
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每晚最低價格:CAD370
發佈於2025年6月7日|園景客房
Macarenna飯店很棒,房間內一切都時尚別緻,讓您立刻有賓至如歸的感覺。收音機增添了舒適感,所有細節都經過深思熟慮,細緻入微:沐浴用品和沐浴產品均由當地工匠製作,還有一個手工製作的沙灘籃。飯店也提供水壺、杯子、茶具和咖啡。吹風機。如有需要,可提供熨斗和熨衣板。
海灘人不多,隨時都有免費的日光浴躺椅。泳池乾淨舒適。
停車免費。
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每晚最低價格:CAD186
發佈於2025年6月2日
小K宝宝
與Lux Belle Mare和Lux Grand Baie相比,Lux le morne在服務水平方面令人失望。建築物的結構看起來懷舊,但維護得很好。衛生水平似乎很高。我喜歡島上最好的海灘。但他們無法利用這一點,這是可惜的。如果你想象我上面提到的另外兩家豪華酒店是爲Waitrose和harrods sippers的,那麼這家le morne酒店是爲Tesco購物者提供的。
他們在開票上犯了錯誤,飲料質量一般,在家可以做得更好。
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每晚最低價格:CAD538
發佈於2026年2月18日
Nick Filin
不錯的酒店,有美麗的和的領土。海游泳的寬海灘。早餐相當單調,但有所有東西。
方便的入口, 海灘清理.可以免費租用.
不利之處: 如果不全部開通, 晚餐和晚餐都貴.酒店已經夠老了.
總的來說,我們喜歡:風景如畫的海灘,有好意的工作人員,在海洋裏看到海很幸運。
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每晚最低價格:CAD408
發佈於2025年4月14日|尊貴房
Lj25一次真正令人難忘的住宿。我們都很後悔沒有多待一會兒,但我們一定會回來的。從班車司機到餐廳工作人員到高爾夫球場工作人員,他們都為公司做出了真正的貢獻。善良、樂於助人、積極主動、可愛的人。對於高爾夫愛好者來說,這個度假村確實擁有一切。這兩門課程都非常出色,體驗也是首屈一指的。您無需擔心任何事情,因為一切都已為您安排好了。度假村本身是首屈一指的,設施齊全。早餐真是令人讚嘆不已。我建議提前預訂晚餐,因為我們很難進入餐廳,因為餐廳已經訂滿了。不過客房服務非常優秀。全方位的 5 名員工體驗,我們迫不及待地想回來
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每晚最低價格:CAD465
發佈於2025年6月4日
Canger789
就在藍灣附近 酒店餐廳直接可以看海 位置很不錯 早餐很豐富 果汁很好喝 而且可以躺在酒店看海 服務人員態度很好哎
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每晚最低價格:CAD152