Расположение супер.Рядом море,выход из порта,сам порт. Сотрудники прекрасные.Брали спа процедуры,всё понравилось. Были с собакой.Для собак есть специальные номера,за дополнительную плату.В номере для собаки были приготовленны миска,мешочки для прогулки,полотенце для лап. Не понравилось, что в первый вечер в соседнем номере была пьяная компания,чтобы их успокоить пришлось вызвать охрану.В соседних номерах также были собаки и несколько собак лаяли без остановки когда их хозяева уходили в спа или на завтрак.Да,мы находились в крыле предназначенное для постояльцев с собаками,но это не значит,что надо по несколько часов слушать лай. Хозяева прекрасно знали что их собаки шумят в их отсутствие,но никак не реагировали.Спасибо,что появилась возможность путешествовать с питомцами,но хозяева спокойных,воспитанных собак тоже хотят отдохнуть.
來自住宿之回應: 親愛的賓客,感謝您的寶貴回饋!我們很高興得知您第三次入住我們酒店並享受了美好的時光,也感謝您對我們水療中心和Restaurant Kuu餐廳服務的讚賞。很高興得知「為您傾情打造」套餐和精美禮品帶給我們驚喜。我們也非常重視您對自助早餐的回饋,並將認真考慮您的回饋,不斷改進我們的服務。期待您的再次光臨!此致,Tervis Spa Group
Poor price quality relationship. The hotel is old, furniture and equipment in superior suite hardly need renovation. For 180 Eur per night we had mold in the fridge and shover. No minibar pricelist was provided, for this you have go down to reception. Aa bonus we had a large spider web on balcony with dead flies. For two nights stay there was no room cleaning even no trash bin emptying. The breakfast was good. The spa is better part of hotel, this is small but nice and not crowded. The receptionist Gerli was polite but did not try to help. In Pärnu are much better accommodations available for this price.
No isolation in between hotel rooms. Next room had drinking party and it felt like we were in same room. We called reception and they send someone to take care of it. Didnt help, same party continued after. Not very relaxing time after spa in bed listening that noise. Too bad, overall premises are quite ok.
翻譯
訪客
入住日期 2024年7月
情侶
6.0/10
發佈於 2024年8月5日
We spent 3 nights here. The overall atmosphere is rather sterile and ”hospitally” with long corridors and difficult to find various rooms. Our room seemed a bit dated as well. On the other hand, we had a balcony and the breakfast was very good. The hotel is in a good spot near the beach and old town.
翻譯
訪客
入住日期 2023年3月
其他
10/10
傑出
發佈於 2023年4月23日
I have had doubts about Tervis since it is such a soviet colosseum. Oh boy, have I been wrong. I've spend amazing spa holiday and I didn't need to rob a bank for it. Especially traveling solo I apreciate nice and roomy single rooms they have. The bed is wide and really comfortable. I also had a lovely sea/river view. The spa facilities are great. Several saunas ,a couple of pools including a proper 25 m pool. I had a lovely massage, but you can get all sorts of treatments. Breakfast is good with sparling wine included. All the staff are friendly and solo travelers are valued just as others. This isn't always the case. I will definately come again.
翻譯
來自住宿之回應: Hello! Thank You for choosing Spa Tervis for Your recent stay in Pärnu and sharing Your wonderful feedback with us! It's a joy to hear that You enjoyed every single aspect of Your stay. Hopefully You'll visit us again soon!
訪客
入住日期 2023年6月
家庭旅遊
10/10
傑出
發佈於 2023年7月16日
Family of four visiting Parnu for the first time, we got great service, very spacious and big room with two balconies. The kids loved the swimming pool and we all thoroughly enjoyed the relaxing and rich breakfast buffet. Very clean hotel and many amenities. We will definetly come again :)
翻譯
來自住宿之回應: Thank you for your review and recommendation, Erla. We are so pleased you liked our helpful team, hotel room, water centre and breakfast buffet. It is delightful to read you will choose us again on your next Pärnu visit. We look forward to welcoming you back! Best regards