智選假日套房酒店哥倫布東 - 雷諾茲(Holiday Inn Express & Suites Columbus East - Reynoldsburg)

The room waa clean & updated. The bed waa extremely comfortable. I think all hotels need to have better locking systems on thier doors. But this place was nice. I certainly would recommend & stay again.

They guy who checked us in last night was so kind and very professional. They guy at the counter in the morning was rude and didn’t want to help me contact a taxi but two seconds later a white man came us and asked him to look up something for him and he did. I asked him how is it that you can help this customer and not me he said he doesn’t have taxi information. The worst part about this was he blatantly help the white man search for some phone number on his computer but as a hotel clerk he couldn’t help me get a taxi. I will be calling to speak with the ma agent about this Liz

Convenient and close to the interstate with some shopping and food close. Had to wait over 15 minutes for check in as there were no staff in sight. Room dated with more traffic noise than expected. Glad I didn't pay much for the stay. Free breakfast included in stay.

We had a very nice stay, first place we stayed in a long time that we were comfortable & actually Vle to sleep. Rooms very spacious & clean.

We had a suite for 2 nights, they woke us up at 8am and moved us to another room after the first night. They did the same to another family member that was staying their also. We both were told that our bathrooms was leaking water into the room below. Yes, we got the same story! Lastly, our suite had one small (looked like a 42") TV. Just seemed odd. We haven't seen a TV that small in a suite for years.. not in a king and sofa suite.

Overall this hotel was fine. The front desk staff was friendly. It was a bit dated, but they are in the midst of renovations, which I didn’t see. But our room seemed fresh and new.

The room was not cleaned very well. There was no soap in the bathroom and when i went to the front desk to request som the employee told me itmwas mounted on the wall. I informed him that the bracket was there but no soap was in it. He had an attitude and gave me a small bar of soap to use. The continental breakfast was nice though.

Everything seemed good except for the contracting/construction work in the room seemed very cheap and not good. Paint,plaster, bathroom work. Made me feel like i over paid. Room was clean and it was very quiet. Appreciate the rest.

We purposely choose Holiday Inn Express when we travel because in our experience they can be counted on to be clean and we can depend on the services we like. That was mostly true this time except the hand soap and bath soap were missing from our suite. Not a big deal, but we missed having it. The Kleenex box had three tissues in it, and someone’s dental floss was on the floor. They were having an especially busy weekend, though so maybe this was unusual for them. We just spent 8 nights in Holiday Inn Expresses across the north eastern states. This is the only one that disappointed us a little.