The staff here are adorable and always greet us with warm smiles. They provide enthusiastic and friendly support, which is lovely. However, I'm curious about their efficiency. For instance, when I requested a technician to check the air conditioning in my room and provided my room number, they still went to the wrong room. Similarly, despite requesting room cleaning and hanging a sign on the door, the room remained untouched upon our return, with the water not replaced. It's puzzling given the staff's friendliness. Additionally, the hotel room key adds to the inconvenience.
翻譯