Holiday Inn 信任標記園珠(Holiday Inn Pearl - Jackson Area)

We are traveling to North Carolina and our stay was for one night. The room was really nice and clean. The location was great. Bass Pro Shops and several other stores are within walking distance. I would like to thank Ms. Willis, (General Manager), Too Tall (Kitchen Manager), and Front Desk Manager (sorry I didn’t get her name), for handling a situation that occurred in the restaurant. These folks went above and beyond to be professional and apologetic. It’s so good to know some places still believe in Great Customer Service! Thank you so much!

This place is within walking distance from the outlet mall. Breakfast is delicious.

The tub was slippery, it had rusty spots, and the coating was pealing off. There was not a back on the TV remote.The ironing boardand iron was not very good, and the coating on the iron was pealing off. And minnor in bed room that a flim on it.

Black mold in bathroom. Told frony desk starting to argue the issue. Wanted to fight with me about issue. I travel all tje time NEVER had a experience like this.

Very nice stay and close to the outlet and enjoyed the restaurant (Alumi House Sports Bar & Grill) good food

Property was very close to the Fair grounds. It was clean and quiet. We arrived to find that we did not have a room with two beds in it like we reserved but only a single king size. They found a roll away bed to put in the room but the sheets and pillow case had blood on them . The staff told us that the reservation is an ******* problem and we need to contact them. Saying “we see this all the time with third party reservations”

I enjoyed the stay minus being charged extra after I checked out . No reason , no damage, nothing extra purchased. Manager was suppose to call me and never did to correct this

Second time staying here and it didn't disappoint. Location is fantastic (between the Outlets, Bass Pro Shops, and MS Braves ballpark. Staff were friendly, room was clean, and the restaurant was good.