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5星級

佩克富頓城堡酒店
4/569 評價

佩克富頓城堡酒店

Peckforton|距離市中心1.55km
We were recommended this hotel by friends who had their daughters wedding there a few years ago. We found a Wowcher deal which included DB & B with dining credit much cheaper than the advertised prices for this hotel. Check in was very easy but things didn't start well as we headed to the bar for drinks. We only ordered a pint of beer and a coffee from a guy who didn't seem happy. The coffee was almost cold alas so we asked if we could have it hotter please even though this took the guy ages to make. We thought they would microwave it (which we would have been happy with to be honest) but they completely remade it. It meant we were stood there for over 20 minutes which we noticed inconvenienced another couple wanting to settle their bill. It did seem ridiculous having to wait so long especially as we noticed other guests later getting a waiting on service. My wife decided to raise it with the manager who on hearing our story was somewhat outraged to be fair and apologised stating that shouldn't happen. She immediately removed the cost of the drinks from our account. From here all went well having ordered more drinks from the waiting on staff. We had booked the 1851 restaurant upstairs from reception but on arrival the menu was quite restrictive and not to our taste so we asked if we could dine in their other restaurant? They duly obliged as there was availability. What a difference for us, so much more choice and much cheaper to be honest. The deal we had included a £30 dining allowance each so we didn't expect to top that. The meal we chose was gammon steak which we both said was the best we had ever had, together with a starter and a pudding each we only went over the £60 limit by what we estimated as £5. The room was much like you would expect in a castle but with modern conveniences. A perfect night sleep on a very comfortable bed. Exceptional quality we thought. Breakfast next morning was exceptional also with a choice of continental or hot breakfast or both if you wished. Next came checkout, asking how our stay was so we said it was good overall. We were told the bill account was just over £100 which I questioned. They had another look, printed the bill out and said it was just over £54. Again I questioned it saying I should owe about £5 allowing for the £60 dining credit but the manager who overheard what we were saying got involved. The total included a discretionary service charge of 10% with them saying it is discretionary but they presented the bill to us including it. At this point we needed to get away and didn't want to argue further as there was a queue forming behind us. We thought it best to sit down and work it out when at home so we paid up. This we did and so there were items on the bill that we hadn't eaten together with 3 pear desserts again there being only 2 of us. I asked a very efficient young lady called Elen to recheck and come back to us. She agreed and apologised for the errors and promised she would look int

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商務出差

佩克富頓城堡酒店
4/569 評價

佩克富頓城堡酒店

Peckforton|距離市中心1.55km
We were recommended this hotel by friends who had their daughters wedding there a few years ago. We found a Wowcher deal which included DB & B with dining credit much cheaper than the advertised prices for this hotel. Check in was very easy but things didn't start well as we headed to the bar for drinks. We only ordered a pint of beer and a coffee from a guy who didn't seem happy. The coffee was almost cold alas so we asked if we could have it hotter please even though this took the guy ages to make. We thought they would microwave it (which we would have been happy with to be honest) but they completely remade it. It meant we were stood there for over 20 minutes which we noticed inconvenienced another couple wanting to settle their bill. It did seem ridiculous having to wait so long especially as we noticed other guests later getting a waiting on service. My wife decided to raise it with the manager who on hearing our story was somewhat outraged to be fair and apologised stating that shouldn't happen. She immediately removed the cost of the drinks from our account. From here all went well having ordered more drinks from the waiting on staff. We had booked the 1851 restaurant upstairs from reception but on arrival the menu was quite restrictive and not to our taste so we asked if we could dine in their other restaurant? They duly obliged as there was availability. What a difference for us, so much more choice and much cheaper to be honest. The deal we had included a £30 dining allowance each so we didn't expect to top that. The meal we chose was gammon steak which we both said was the best we had ever had, together with a starter and a pudding each we only went over the £60 limit by what we estimated as £5. The room was much like you would expect in a castle but with modern conveniences. A perfect night sleep on a very comfortable bed. Exceptional quality we thought. Breakfast next morning was exceptional also with a choice of continental or hot breakfast or both if you wished. Next came checkout, asking how our stay was so we said it was good overall. We were told the bill account was just over £100 which I questioned. They had another look, printed the bill out and said it was just over £54. Again I questioned it saying I should owe about £5 allowing for the £60 dining credit but the manager who overheard what we were saying got involved. The total included a discretionary service charge of 10% with them saying it is discretionary but they presented the bill to us including it. At this point we needed to get away and didn't want to argue further as there was a queue forming behind us. We thought it best to sit down and work it out when at home so we paid up. This we did and so there were items on the bill that we hadn't eaten together with 3 pear desserts again there being only 2 of us. I asked a very efficient young lady called Elen to recheck and come back to us. She agreed and apologised for the errors and promised she would look int

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包括早餐

佩克富頓城堡酒店
4/569 評價

佩克富頓城堡酒店

Peckforton|距離市中心1.55km
We were recommended this hotel by friends who had their daughters wedding there a few years ago. We found a Wowcher deal which included DB & B with dining credit much cheaper than the advertised prices for this hotel. Check in was very easy but things didn't start well as we headed to the bar for drinks. We only ordered a pint of beer and a coffee from a guy who didn't seem happy. The coffee was almost cold alas so we asked if we could have it hotter please even though this took the guy ages to make. We thought they would microwave it (which we would have been happy with to be honest) but they completely remade it. It meant we were stood there for over 20 minutes which we noticed inconvenienced another couple wanting to settle their bill. It did seem ridiculous having to wait so long especially as we noticed other guests later getting a waiting on service. My wife decided to raise it with the manager who on hearing our story was somewhat outraged to be fair and apologised stating that shouldn't happen. She immediately removed the cost of the drinks from our account. From here all went well having ordered more drinks from the waiting on staff. We had booked the 1851 restaurant upstairs from reception but on arrival the menu was quite restrictive and not to our taste so we asked if we could dine in their other restaurant? They duly obliged as there was availability. What a difference for us, so much more choice and much cheaper to be honest. The deal we had included a £30 dining allowance each so we didn't expect to top that. The meal we chose was gammon steak which we both said was the best we had ever had, together with a starter and a pudding each we only went over the £60 limit by what we estimated as £5. The room was much like you would expect in a castle but with modern conveniences. A perfect night sleep on a very comfortable bed. Exceptional quality we thought. Breakfast next morning was exceptional also with a choice of continental or hot breakfast or both if you wished. Next came checkout, asking how our stay was so we said it was good overall. We were told the bill account was just over £100 which I questioned. They had another look, printed the bill out and said it was just over £54. Again I questioned it saying I should owe about £5 allowing for the £60 dining credit but the manager who overheard what we were saying got involved. The total included a discretionary service charge of 10% with them saying it is discretionary but they presented the bill to us including it. At this point we needed to get away and didn't want to argue further as there was a queue forming behind us. We thought it best to sit down and work it out when at home so we paid up. This we did and so there were items on the bill that we hadn't eaten together with 3 pear desserts again there being only 2 of us. I asked a very efficient young lady called Elen to recheck and come back to us. She agreed and apologised for the errors and promised she would look int

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家庭出遊

佩克富頓城堡酒店
4/569 評價

佩克富頓城堡酒店

Peckforton|距離市中心1.55km
We were recommended this hotel by friends who had their daughters wedding there a few years ago. We found a Wowcher deal which included DB & B with dining credit much cheaper than the advertised prices for this hotel. Check in was very easy but things didn't start well as we headed to the bar for drinks. We only ordered a pint of beer and a coffee from a guy who didn't seem happy. The coffee was almost cold alas so we asked if we could have it hotter please even though this took the guy ages to make. We thought they would microwave it (which we would have been happy with to be honest) but they completely remade it. It meant we were stood there for over 20 minutes which we noticed inconvenienced another couple wanting to settle their bill. It did seem ridiculous having to wait so long especially as we noticed other guests later getting a waiting on service. My wife decided to raise it with the manager who on hearing our story was somewhat outraged to be fair and apologised stating that shouldn't happen. She immediately removed the cost of the drinks from our account. From here all went well having ordered more drinks from the waiting on staff. We had booked the 1851 restaurant upstairs from reception but on arrival the menu was quite restrictive and not to our taste so we asked if we could dine in their other restaurant? They duly obliged as there was availability. What a difference for us, so much more choice and much cheaper to be honest. The deal we had included a £30 dining allowance each so we didn't expect to top that. The meal we chose was gammon steak which we both said was the best we had ever had, together with a starter and a pudding each we only went over the £60 limit by what we estimated as £5. The room was much like you would expect in a castle but with modern conveniences. A perfect night sleep on a very comfortable bed. Exceptional quality we thought. Breakfast next morning was exceptional also with a choice of continental or hot breakfast or both if you wished. Next came checkout, asking how our stay was so we said it was good overall. We were told the bill account was just over £100 which I questioned. They had another look, printed the bill out and said it was just over £54. Again I questioned it saying I should owe about £5 allowing for the £60 dining credit but the manager who overheard what we were saying got involved. The total included a discretionary service charge of 10% with them saying it is discretionary but they presented the bill to us including it. At this point we needed to get away and didn't want to argue further as there was a queue forming behind us. We thought it best to sit down and work it out when at home so we paid up. This we did and so there were items on the bill that we hadn't eaten together with 3 pear desserts again there being only 2 of us. I asked a very efficient young lady called Elen to recheck and come back to us. She agreed and apologised for the errors and promised she would look int

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Peckforton著名景點附近的酒店

查看以下位於Peckforton熱門景點附近的酒店

Peckforton Mere

佩克富頓城堡酒店
4/569 評價

佩克富頓城堡酒店

Peckforton|距離Peckforton Mere0.94km
We were recommended this hotel by friends who had their daughters wedding there a few years ago. We found a Wowcher deal which included DB & B with dining credit much cheaper than the advertised prices for this hotel. Check in was very easy but things didn't start well as we headed to the bar for drinks. We only ordered a pint of beer and a coffee from a guy who didn't seem happy. The coffee was almost cold alas so we asked if we could have it hotter please even though this took the guy ages to make. We thought they would microwave it (which we would have been happy with to be honest) but they completely remade it. It meant we were stood there for over 20 minutes which we noticed inconvenienced another couple wanting to settle their bill. It did seem ridiculous having to wait so long especially as we noticed other guests later getting a waiting on service. My wife decided to raise it with the manager who on hearing our story was somewhat outraged to be fair and apologised stating that shouldn't happen. She immediately removed the cost of the drinks from our account. From here all went well having ordered more drinks from the waiting on staff. We had booked the 1851 restaurant upstairs from reception but on arrival the menu was quite restrictive and not to our taste so we asked if we could dine in their other restaurant? They duly obliged as there was availability. What a difference for us, so much more choice and much cheaper to be honest. The deal we had included a £30 dining allowance each so we didn't expect to top that. The meal we chose was gammon steak which we both said was the best we had ever had, together with a starter and a pudding each we only went over the £60 limit by what we estimated as £5. The room was much like you would expect in a castle but with modern conveniences. A perfect night sleep on a very comfortable bed. Exceptional quality we thought. Breakfast next morning was exceptional also with a choice of continental or hot breakfast or both if you wished. Next came checkout, asking how our stay was so we said it was good overall. We were told the bill account was just over £100 which I questioned. They had another look, printed the bill out and said it was just over £54. Again I questioned it saying I should owe about £5 allowing for the £60 dining credit but the manager who overheard what we were saying got involved. The total included a discretionary service charge of 10% with them saying it is discretionary but they presented the bill to us including it. At this point we needed to get away and didn't want to argue further as there was a queue forming behind us. We thought it best to sit down and work it out when at home so we paid up. This we did and so there were items on the bill that we hadn't eaten together with 3 pear desserts again there being only 2 of us. I asked a very efficient young lady called Elen to recheck and come back to us. She agreed and apologised for the errors and promised she would look int

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查看Peckforton酒店的住客評價

正在搜尋Peckforton的酒店?參考真實旅客的評價,獲得旅遊靈感。
佩克富頓城堡酒店
4/569 評價
We were recommended this hotel by friends who had their daughters wedding there a few years ago. We found a Wowcher deal which included DB & B with dining credit much cheaper than the advertised prices for this hotel. Check in was very easy but things didn't start well as we headed to the bar for drinks. We only ordered a pint of beer and a coffee from a guy who didn't seem happy. The coffee was almost cold alas so we asked if we could have it hotter please even though this took the guy ages to make. We thought they would microwave it (which we would have been happy with to be honest) but they completely remade it. It meant we were stood there for over 20 minutes which we noticed inconvenienced another couple wanting to settle their bill. It did seem ridiculous having to wait so long especially as we noticed other guests later getting a waiting on service. My wife decided to raise it with the manager who on hearing our story was somewhat outraged to be fair and apologised stating that shouldn't happen. She immediately removed the cost of the drinks from our account. From here all went well having ordered more drinks from the waiting on staff. We had booked the 1851 restaurant upstairs from reception but on arrival the menu was quite restrictive and not to our taste so we asked if we could dine in their other restaurant? They duly obliged as there was availability. What a difference for us, so much more choice and much cheaper to be honest. The deal we had included a £30 dining allowance each so we didn't expect to top that. The meal we chose was gammon steak which we both said was the best we had ever had, together with a starter and a pudding each we only went over the £60 limit by what we estimated as £5. The room was much like you would expect in a castle but with modern conveniences. A perfect night sleep on a very comfortable bed. Exceptional quality we thought. Breakfast next morning was exceptional also with a choice of continental or hot breakfast or both if you wished. Next came checkout, asking how our stay was so we said it was good overall. We were told the bill account was just over £100 which I questioned. They had another look, printed the bill out and said it was just over £54. Again I questioned it saying I should owe about £5 allowing for the £60 dining credit but the manager who overheard what we were saying got involved. The total included a discretionary service charge of 10% with them saying it is discretionary but they presented the bill to us including it. At this point we needed to get away and didn't want to argue further as there was a queue forming behind us. We thought it best to sit down and work it out when at home so we paid up. This we did and so there were items on the bill that we hadn't eaten together with 3 pear desserts again there being only 2 of us. I asked a very efficient young lady called Elen to recheck and come back to us. She agreed and apologised for the errors and promised she would look int

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  • 有哪些熱門酒店?

    有許多熱門酒店。無論您是商務或休閒旅遊, 佩克富頓城堡酒店是您的首選酒店。

  • 酒店的平均價格是?

    酒店平日的平均價格是GBP 207;酒店週末(星期五至星期六)的平均價格是GBP 222。

  • 哪些酒店提供高質素的早餐?

    佩克富頓城堡酒店提供高質素的早餐吃一頓美味的早餐,開展精彩的一天!

  • 的哪些酒店設有游泳池?

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當地旅遊資訊

最高價格GBP 255
最低價格GBP 87
評價數量69
酒店數量1
平均價格(平日)GBP 207
平均價格(週末)GBP 222