那不勒斯麗思卡爾頓酒店

Faultless stay. Can’t say enough nice things about RC Naples. Absolutely everything from start to finish was perfection. Amazing staff, immaculate grounds, dream location on the beach. Loved it so much will definitely be coming back next year. Thanks so much to everyone at the hotel who made our holiday so special.

Mis maletas las entregué en el concierge y cdo fui a recogerlas me hicieron esperar casi una hora o más. Todo lo demás muy bien

Friendly staff and a nice facility, unfortunately due to lack of well-coordinated management and the facility is not completely ready for the price they charge per room (the price per room is exaggerated), The air conditioning have issues, the lights in the bathroom have motion detector cells and turn off the lights too quickly(let you in the dark in the middle of a shower) also the room that we get in the 14 floor was with no minibar , wine , candies etc. upon arrival( after several hours of complaint the minibar arrive). We never ask for compensation but never were offered. Definitely not a five-star hotel.

The problems start at checkin ( i got a different room than the one i paid for ) it didn't have a full view of the sea , the check in was slow ( the person didn't know he was doing it ) the restaurants are closed s the beach club too ( information that wasn't clear when I made the reservation)

No

It’s a depersonalized place this Ritz, as most are, with mediocre food and service that repeatedly miss the mark.