I was very impressed with this hotel.Got a good deal including breakfast.Received a nice welcome from Remalia on reception..Room was good size as was the bathroom with brilliant shower.Bed was very comfortable .Food was good and our waitress Arya was lovely.Breakfast was buffet but had everything that you would need.Its a good hotel in the heart of Bedford and has views over the River Ouse.Wouldn’t hesitate to stay again.
The food was excellent the staff fabulous nothing was too much trouble and the Sunday lunch was great definitely be going back thank you to all the staff and manager that I called over to my table to praise the staff she was so lovely, she came over to our table as I requested politely and listened to what I had to say about her staff… we had a long chat and very very politely thanked my friend and I so so lovely will definitely be going back there 👍
I stayed here with two colleagues from Germany in September 2024. The rooms are fantastic and the welcome we received was lovely. Great location and very peaceful although only a few minutes walk from Bedford centre. Good food and drink as well with a selection of beers and wines and spirits. First class. Thank you.
Decent hotel! Has everything you need (nothing luxury but that’s to be expected for the price). My room was clean and warm and the shower had a decent pressure. The receptionists were grea. Especially Victoria, she was absolutely lovely, super high levels of customer service and went above and beyond to make my time here 5/5 stars.
My two night stay at the Manor was probably the worst hotel visit I have ever experienced. It began with my journey from reception to the room. I was put in a room that couldn’t have been further from reception, approached via a confusing maze of corridors. It was on the second floor but I had to contend with some steep steps. What I didn’t understand at that moment was why, during the prior completion of the online check-in procedure they have initiated, had I needed to indicate my age. This information could surely be useful when considering the allocation of rooms and their whereabouts; I am 76. Why else do they need it? However, I never wish to play the ‘age’ game so I persevered and managed adequately with the climb. Once I arrived at the door of my room I simply couldn’t get it open and thought it might be a problem with the card-key. However it was clearly unlocking, I could hear it as soon as I tapped the lock with the card. I had to push the heavy old door really hard and it eventually gave way. However, to my shock there was a step down immediately on the other side. There was no warning about this anywhere. With my bag in hand I literally fell into the room, the door swinging closed behind me. I then found myself in total darkness; it was a winters evening fairly late. I felt around me and found two light switches either side of the door. Neither worked. I then turned on the torch of my phone and saw a lamp sitting in a corner and turned it on. I was in a lobby area. I then saw the darkened bedroom and again there was a switch but it didn’t work. I then discovered that this switch on the wall of the entrance to the bedroom actually connected to two bedside lamps! I only discovered this by a process of switching the lamps on and off simultaneously with the wall switch. A farce. There were no central hanging lights in either areas. The room was dingy, dark and cold. I discovered that the central heating radiator, although set on thermostat 5, was not working. An electric rad had been placed next to it for compensation, I assumed. It was off. By this time I was very tired, I had travelled from Liverpool, and made my way to bed. I decided to leave any discussion with reception until morning. My booking confirmation had assured me I would be in a ‘Superior double room’. There was absolutely nothing superior about this unwelcoming, cold room. All furniture lacked any sense of taste or style. The entire space is in desperate need of a major overhaul including every piece of the furniture and a dreadful carpet. Decoratively it’s a hideous disaster. The big standard metal uplight sitting in the far corner of the room depresses the mood even further; incongruous and vile and bearing no resemblance to the aforementioned two bedside table lights obviously acquired from a cheap auction room. The electrical sockets in the well of the room are from a different age altogether and are worryingly ancient. No attempt had been made to make the bedroo