鳳凰城機場德魯裏套房酒店(Drury Inn & Suites Phoenix Airport)

Very friendly and helpful staff.

We were a family of five and were given rooms 229 and 204 which were in two different corners of the floor. The water didn’t drain out from the tub during bath time in Room 229. The bath tub floor was soft and moving in room 204.

Before I booked this, I called the hotel, and week before and also the day before. I asked specifically if the shuttel picked up at the airport that we were coming from and how we picked it up. Each time, they asked me , my name, my flight, my airline and aiport. Each time they told me just call the number of the hotel & the shuttle would pick us up. . . When we arrived, we called, and were told that we were to far away to pick up and at 11:30 pm we had to find other arrangements. So me in my 60s and my husband in his 70's were lucky to check out the streets of Phoenix at night-time. The hotel's excuse was that a call center takes their calls and doesn't know the city of phoenix.

It was a wonderful experience! The staff are amazing and the facility is very nice and clean. I'd definitely stay again!!!

From the airport to the hotel, the experience has been amazing! Everyone has been so friendly! I'm loving my time in Phoenix.

Tried to Chang date of stay through ******* several weeks ago to no avail. Hotel would not allow cancelation and book on 2/27 because hotel was full per ******* and I got billed for room for 2/21. Was told you would follow up for refund and rebook on date I wanted. You never did. Hotel called me today because I did not check in to stay and said they still had six additional rooms on 2/27 the date I had requested. I had to book at a different hotel and did not use ******* for that booking. You blew it and I am out the money I had to pay for a room I could not use or date change way in advance

Everyone was great and friendly. Really liked the social hour with the dinner and drinks. Would stay again!

Not worth the money. It is in between airport and busy highway. It is clean but old. Rooms are small, no view, breakfast was the only good thing.

Enjoyed the large comfortable lobby area while family stayed at the hotel. There were 4 /sisters who meet annually. We enjoyed the Great Happy Hour and food -excellent ammentity for guests, plenty of room and comfort to visit. My room had a plumbing issue with the sink not draining and they moved me right away to another room.