鴿子谷【美國鴿子谷】《Conway Twitty Tribute》Travis James表演附近酒店

My wife and kids enjoyed our stay at the Holiday Inn and Suites Pigeon Forge. The Facilities were very clean and modern. I noticed the pillows and bed felt comfortable and we all slept well. It is in a great location if you have kids being around a lot of things to do. The hotel itself also seemed very kid friendly. We would stay again!

沒有微波爐,沒有鍾,退房時沒有問我是否住得好。不會回去。

服務好，熱情，免費升級

酒店很大，在鴿子谷國道邊上，從大煙山森林公園過來極為方便，感覺整個一大片商業都是屬於這個酒店的，房間很大、很漂亮，灑店樓下有各種商業和遊樂設施，停車免費。前台有會中文的接待。個人感覺街景比河景好住。河景房到了晚上，黑乎乎的一條河。酒店有自助洗衣房，這個很重要🤣，晚上11點仍然有不少人在外麪玩，幾乎都是帶孩子的家庭。

Excellent, clean, and lovely hotel. The food is good. The hotel and rooms are clean and fresh. Lots of attention to detail. Very professional and friendly staff. The space in the rooms is great - well laid out. I was pleased with my stay and you will be too.

Stayed 10/11 thru 10/13. Upon arrival our group of 16 went to our rooms, however 4 of them were locked out of one of our rooms. The key unlocked the door however it seemed as tho there was a latch on the door from the inside, as if there was someone already inside the room. We knocked and called out asking if there was anyone in the room. We received no answer from inside the room. We tried calling the front desk but didn't get an answer. So some of the women went to the front desk to get assistance, so hopefully we would be able to get into the our room. Once we arrived at the desk there were several angry men shoving their way in front of us talking into their phone/translator and holding it in the face of the woman working the front desk. It was after 10 pm and she was the only employee there. Which I find very unsafe, and quite frankly I feared for her safety being alone to deal with an entire hotel. There was a womens conference going on in the area so the hotel was full. I would have expected that the hotel knowing there would be several groups arriving that there would be several employees so everyone could be accommodated, and not all the stress on one employee. Once we were able to speak to the woman and express our concerns she said someone could be there in 30 minitues with the tool to unlock the door. The entire time some of the women are at the front desk, the other remaining women are still trying to get into the room. The woman at the front desk is able to step away from the desk and tries to help us enter the room using some kind of wire, with no success. So we continue trying to get into the room. After 45 minutes of knocking and calling out to see if anyone is in the room, still with no answer. We are finally able to get into the room. Once inside we discovered the room was already occupied. With a woman and her 2 children. That entire situation was strange. The room was registered to our group and we had the key to the room yet it already had people in it, but they were not in the computer our group was. Im sure the woman was frightened as well. Our group was eventually given another room and an apology. The building was beautiful and the rooms were nice once we were inside them. However the fact that we spent 5 plus hours driving there then another couple hours at a conference we were just ready to get into our room and unwind. So it was very frustrating we had to go through all that trouble just to be able to unwind. I would hope in the future the hotel provides more than one staff member to accommodate such a large hotel. For the safety of their employees and their guests.

Had an overall pleasant stay at this nice hotel. My wife and I decided to come in for a three day weekend and spend some time in the pigeon Forge area. I will say overall we had a pleasant experience at the hotel. The bar and restaurant was nice. The room overall was nice although the HVAC can get quite noisy and that really needs to be addressed. Also, we paid for a balcony view of the river and yes, it is a view of the river, but overall it’s just kind of a muddy looking river and a major construction site right behind it. I wouldn’t pay the extra for that particular room if I am ever back in pigeon Forge again. I would stay at this hotel again though. The room was nice. Bathroom was very nice and the beds were very comfortable. Overall a very pleasant stay.

We have stayed here several times in the past. As you can see by my previous reviews. Unfortunately the renovations must have been cosmetic. The place again is looking very tired. I actually watched a cleaning lady use a lint roller type of contraption on the end of a broom handle to “vacuum “ the floor. Not one vacuum cleaner was seen anywhere on premises with any cleaning lady. One lady foot mopped the bathroom floor with a dirty guest towel. It’s like a restaurant, once you see the bad things no matter if they improve, you can’t unsee it. So I’m done with this hotel. I’m sure it happens everywhere but when you see it. 🤔🤔 you start questioning everything . The breakfast was like it was cooked way earlier. We got there at 7:30 and the biscuits were rock hard. We asked for fresh and she said that’s it. The eggs were room temp and everything else is mediocre. The waffles were good. Very low grade syrup. It’s Best just use butter and fruit. I get it times are changing and food prices are rising, but if it’s sub par just stop offering it. The room prices were on par with others around the area but the amenities were definitely lacking here. The whole place smelled like my grandparents basement from the 70’s. Not too terrible but a definite musty damp smell no matter where you were in the hotel. Beds were comfortable, room was adequate once you stopped noticing the musty smell. BOTTOM LINE: This used to be my go to place for price and convenience and quality in pigeon forge. Maybe it’s a combination of factors, staff, environment, inflation etc why they have let it get into a motel 6 category but I’m done with this place for good or until some SERIOUS changes are made. We had a family weekend and we had three rooms here. All members felt the same as I do. Unfortunately it was me that made the reservations for the family so I had to endure the complaints. I WOULD NOT STAY HERE AGAIN OR RECOMMEND ANYONE ELSE TO UNLESS SOME LARGE CHANGES ARE MADE. **side note. Front desk staff were very friendly and professional

經過漫長的一天旅行和前一天晚上的糟糕住宿,我們很高興來到這裏。我們一到達,工作人員就非常友好和熱情。我的成員喜歡在高樓層,我們在頂樓得到了滿足;我也通過應用程序要求亞麻布,他們很快就來了。整個酒店很乾淨,聞起來很好聞,客房清潔人員在這裏做得很好。說實話,我是以泳池爲基點選的這家酒店,沒有讓人失望然而,我對游泳池地區確實有一項建設性的批評,更多的座位風格浮動將是有益的,甚至在管理浮動的游泳池的工作人員也會有幫助。第一天我們下樓時,那裏沒有可用的浮子,似乎一羣人正在使用其中5+的玩具堆疊,而不是爲了漂浮的目的。酒店位置離一切都很近,但是很遠很安靜。總的來說,這是我很長時間以來住過的最好的萬豪之一。