希爾頓歡朋套房酒店-派恩布魯夫(Hampton Inn & Suites Pine Bluff)

Supposed to be our valentine day weekend but I called and called and called for get towels, pillows and blankets but never received them so once agin I have to go and get them my self please help me rectify this wrong to a right.

La propreté de la douche laissait à désirer, le petit déjeuner très moyen et le luminosités dans la chambre à revoir

Bathtub had mildew. Pet fee of $100 when it says $75 everywhere. Breakfast was decent, tea selection was nice. Beds were like lying on concrete, though concrete may have been more comfortable.

Everything was great except they had no shampoo, bottle was empty. And no cups for the lavatory. Remote is a universal remote so does not work the television correctly

Great staff and clean, comfortable room. Suggest someone look at the sprinklers. Needs serious attention. Wasting a lot of water.

Nice room. Didn’t like that both outlets by bathroom sink didn’t work.

Nice hotel with a good breakfast. The rooms are big and we found plenty of parking.

The person who checked us in confused us with someone else and gave us the wrong room. So, instead of a king bed we were in two queens which is difficult with a toddler who rolls out of the bed. The three of us can’t sleep in a queen bed. They figured out they gave us the wrong room but never offered us the right one.

The motel was in need of an upgrade. Could not connect to the internet. The closet door came off of the wall (it had three previous holes where it had been attached before.) The bathtub did not drain very well. (It took a long time.) Could have been cleaner. On a positive note, the night desk clerk was very kind and helpful.