派恩託普格林豪泰套房酒店(GreenTree Inn & Suites Pinetop)

Friendly staff, excellent room, soft sheets and towels. Nice location. Good breakfast. And love the pool and bar area.

We arrived at 5:30, checking is 4:00. Our room was not ready. The staff at the time was very apologetic and offered us 2 drink coupons while we waited. We had been called earlier in the week that the requested accessible room would no t be available. We said fine, but needed a room on the 1st floor. My husband had recent ankle surgery and is using a knee scooter.

Cuando entre a la habitación La cama destendida y basura en los botes

Excellent costumer service

Everything was really nice! Cleanliness, upkeep, pool/ hot tub and pool area are great. The staff were friendly day and evening. Fireplace, Great 👍

The room was in disrepair so they gave me a different room. The second room was worse. I left after the first night. The wall heater was so load and kept waking me!

We've stayed at a couple hotels in Pinetop-Lakeside, and this place, by far, is the best. It's extremely clean and inviting. They have a small bar with great beer on tap. Breakfast was great. We'll be staying here every time from now on.

Front desk staff at check-in was not well trained Breakfast as at most hotels leaves me looking for a place to eat outside Deep fried bacon Powdered eggs not very desirable

Early morning we requested an upper story room due to having a newborn traveling with us and we’re told it wasn’t promised. We checked in and they gave us bottom floor next to the “new years party area” COMPLETE OPPOSITE of our asking. I wasn’t allowed to check in until after 4. I was told 3pm and tried to check in and instead got sent away due to rooms “not being done” so we had to find something to do with our newborn and anxious toddler. 1130pm there was so much noise and my wife called check in asking for any possible way to change rooms due to our newborn being unable to sleep. My wife said we requested this morning an upstairs due to our kids and being new years we knew it would be too loud downstairs. The lady said “you talked to me this morning about a room I’m the general manager” well why couldn’t you accommodate? Luckily someone didn’t show up so we got a suite but we should’ve been accommodated from the beginning.