普萊諾唄盟套房酒店(Baymont by Wyndham Plano)

While staying here the room above me flooded out and the water came pouring through my ceiling I requested a refund and was not granted it I was granted a measly 61 trip coins

The property needs an upgrade and the management needs to ensure that items such tissues and soup are of good quality and quantity.

Great experience staff was very friendly

It was very neat and clean, and the staff were very professional and polite. I recommend Baywatch by Windham

Not as expected

First impression - The elevator looked like it had not been cleaned in years. It could also use some aesthetic repairs. The hotel and my room was fairly clean. But, the remote didn't let me change the TV channels - No big deal. The big deal was trying to shower in the morning. The tub drain was so slow, it was impossible to shower. Staff was great, put changed me to another room. That room had a proper working tub, but had no towels and was not clean. Bathroom walls needed cleaning, shower curtain (inside) had crud and hair on the toilet seat. Overall experience was not bad, but not what I would expect.

I'm sorry to say that although the staff is friendly, this property is very run down. It must be an old hotel that Baymont bought. It is also in an area of Plano that I felt very unsafe. No one was rude. But, it was obvious that some of the guest there stay for a while because the price is so cheap.

The shower had mold and was cracked around the bedpan. Turned on the water in the shower and it came out black/brownish for about 2min before it became clear. Found a large waterbug by the toilet. I would never stay here again. This was the worst property i have ever stayed at.

Nasty stunk like **** when clearly said no smoking At the front desk rooms were nasty breakfast was not really even breakfast just waffles and juice