瑞維拉瑰麗酒店(Rosewood Mayakoba)

This hotel is a dream come true : the location is stunning, the rooms and the level of service are incredible…there are no words to describe the experience you’ll get at Rosewood Mayakoba. I spent three nights in a stunning wellness suite, I especially chose this category because it’s in a more quiet part of the complex (although the hotel as a whole is rather quiet), it felt much more secluded. The spa is great, their therapists are very well trained and experienced. I received some of the best massages I’ve ever had, they are expensive but worth it . One important thing to consider : as on most beaches around Playa del Carmen there is a lot of Sargassum (sea****) in the water. The beach is cleaned and they also work very hard to protect it from the erosion, but most of the year the water is brownish… if the beach is your main priority this may be a problem. The dining is quite expensive, but pretty good and totally worth it. Also the service is great ! I did the Ceiba dinner, had a great time!I also really enjoyed the a la carte breakfast dishes…

The Rosewood Mayakoba set the bar high from the airport pickup. The standard of service is exceptional, & their attentiveness was full-on. Food & restaurants? Fantastic. Butler? Beto was beyond incredible. All the activities were well-planned with terrific guides, & a special shoutout to the Dive Center who were very safety-minded & ‘by the book’. Also, the resort doctor sorted out our son perfectly :) We went with our adult kids, & all had a wonderful time! Highly recommend the Rosewood Mayakoba & the whole team!

The most amazing beach vacation ever! From the moment we arrived, we were like 🤩🤩🤩. After check in, we got on an electric water taxi to our house and greeted by our butler. After unpacking, we took a bicycle tour, yes, these come with the house!

Given the price point of the Rosewood Mayakoba, it was an extremely disappointing experience, especially in terms of food and service. The setting of the property within Mayakoba is beautiful, but every single dining experience was subpar in terms of the quality of food, consistency of the service, and ambiance of the restaurant, and yet the prices for each dish are astronomical. It feels as though nothing at the resort has been upgraded in years, and as if they have no idea how to staff or train their teams.

Definitivamente es el mejor hotel en la Riviera Maya!! la atención es fabulosa! La comida riquísima, el personal tiene un trato excepcional, las habitaciones hermosas e impecables. Tiene amenidades para todas las edades y muchas. Recomendado ampliamente para todo tiempo de viajes (familiar, amigos, parejas)

We stayed 4th of July week. Service was excellent ! They accomodated all of our request. The kids had so much fun, especially at the kids club. The resort always had fun activities planned. Definitely worth the price. Our kids remembered this vacation the most.