HL 撒哈拉海灘酒店的評論

First time going GC, hotel was disappointing as the pictures on the website booked it through shown us the beach seaside view, once we go there they moved us to the hotel at the back side as apparently the front side is for suites and one bedroom apartment is at the back which was never shown or mentioned in the description of the hotel website nor on the information, which we clearly paid for as-well all inclusive, hotel staff are not that friendly and not welcoming, no smile when we arrived felt like we were not welcomed to the place. We are asians felt like we got treated differently. The beds were also not right because we asked for room as we are a couple but they gave 2 singles and apparently they didn’t have anyone to amend it so they added another double bed on top to rectifying the next day. No AC in the bedroom which is crazy as its a 4star hotel. The food was strictly same everyday, we asked for Halal as we are muslims but chef was like (what is halal) which is absolutely insane because they clearly have never tried diversifying to cater different people from different backgrounds and religious beliefs, i even asked for halal food specifically 2 months beforehand just incase they need to get their orders early but nope. Its not the best hotel to stay, wouldn’t go again unless they changed few things. Felt really out of place. Spent alot of money just so we wouldn’t go through the experience of feeling like that but unfortunately holiday was disappointing because of this reason, Gc is a nice place but make sure you get yourself the right hotel suitable for yourself as like example sahara playa does not accommodate for everyones need.