阿瑟港-博蒙特南美茵斯坦套房酒店(MainStay Suites Port Arthur - Beaumont South)

The staff at the hotel was excellent. Everyone was friendly and awesome. The bed and pillows were so comfortable I slept without any problems. The bathroom was old and fixtures were a little rusty but it was clean. There is no elevator but it is only 2 stories.

The room smelled funny. The kitchenette wasn’t clean, nor was any of the utensils/pots/wash rags. The A/C didn’t cool the room. The TV remote didn’t work, even after getting a replacement. The main door had a hard time closing, key card worked every once in awhile. The toilet wasn’t secured to the ground. We were told upon check-in that breakfast was from 7-10am. On Saturday we came down for breakfast at 7:12am and there was nothing for breakfast. Waffle maker wasn’t turned on, juice machine was off, no coffee. When we asked about it, we were told that the main chef hadn’t arrived yet and that MAYBE he might be coming in 45 more minutes. Sundays breakfast was cereal and the waffle maker wasn’t functioning properly. The front desk hotel staff were rude and unhelpful. The pool was over chlorinated, hot tub was colder than the pool. In a pool that size, there were times that there were 20-25 people in it. Rowdy kids with barely any adult supervision, even when that information was brought to the attention of the front desk no one even came outside to look at the situation

The smell was stale, frig was rusty. It took too long for the door to close and was across from construction whi h i feel was not safe for women.

The hotel is clean and smells clean. The room was nice and also very clean. The staff is also very nice and helpful.

Located close to restaurant and Bars

I cannot complain about anything except for the fact that there were several dead roaches in my room. There were quite a few mosquitoes, but I anticipate that seeing that the hotel is very close to the water.

Overall good hotel. Stayed here twice recently. Beds are some of the best at a hotel. Hallways were musky smelling but other than that clean. Service is great. Will stay here again if back in the area.

Beds were comfy and it had everything you needed as far as fridge, except freezer part was only part that worked. Came with a cooktop and microwave as well

I enjoyed my stay very peaceful