Home2 Suites by Hilton Cape Canaveral Cruise Port

The room space is quite big and clean, Breakfast is good if you come from West County.

Hotel was fairly clean mirror was not clean . Service was not so good. Front desk placed a 700.00 hold (pending) on my credit card for a one nite stay before my cruise without an explanation. When I inquired about it was told” I don’t know why it was done but I can assure you that it will come off “ I said but according to my bank it has lowered my available amount to use and was told “ my mgr is not here and I cannot do anything about it” This was unacceptable and I want to encourage travelers to check there bank accounts to make sure they are not being placed unusual holds on there Credit cards. This was an inconvenience because I had planned out my trip and while I understand that hotels do place incidental holds upon your checkin for any charges but certainly not understanding the extra amounts”held”without an explanation.

Pay more to stay somewhere else. Checked in around 2:45ish, and surprisingly our room was ready. We asked for a pack and play immediately upon checkin as we’d need it in 4 hours. Went to the pool before dinner, came back, still not there. Called and asked for it before leaving for dinner. Got back from dinner around 6:30ish, still no pack and play. Dude comes to give us one, but offers no apology for the four hours it took to receive said pack and play. Instead, keeps his eyes on his phone. Went to eat my dinner that I had to bring back, and the silverware has obviously not been cleaned as it greasy as can be. Got up the next morning to eat breakfast, and my kid says, “Dad, this milk tastes funny.” I take a swig of it, IT’S SOUR. FOUR CARTONS. We go through four cartons and they’re all bad. Told front desk, and while they did give me extra points, I don’t think anything will change unless they get some negative feedback.

Hotel was new, pet friendly, room smelled like wet dog, Contacted staff they were very understanding, We had to leave for 2 hours while they attempted to remove the smell, Did not work, no other rooms to move to. Next problem air conditioner would not cool room, Lowest temp was 72, Long night, location was great, Would not stay again.

My husband and myself and our 11 year old son stayed in a 2 queen bed room that was huge! Our room window over looked the pool and bar which was great when my husband and I decided to walk down and enjoy a drink without our kid. He was able to just look out the window and see us. We only stayed for one night due to cruising out the next day. We didn’t even mention to the staff we drove in from out of state for a cruise and before even saying anything they asked if we needed any transportation to and from the hotel for cruising or airport which was super awesome to offer! Our room was great and came stocked with plenty of coffee and tea choices and any utensils we would need. My son had never stayed in a studio style hotel room so he was taken back by the almost full size fridge, sink, dishwasher and items needed to prepare a small meal if desired. Bathroom was large and stocked with toiletries if needed and check out time being 11 was super nice. There was a convenient complimentary breakfast bar that had bagels and cereal and toast, nothing fancy but enough to grab something small if you desired. It did rain from the time we got there until the time we boarded the ship though almost so we didn’t get to experience outside much or the pool to rate that but it seemed very nice. We also enjoyed the personable and kind bar tender at the patio bar on Sunday evening, she was super easy to talk to! If we came back to port canaveral we would most def stay here again!

Great property for big groups- lots of gathering places on main floor and courtyard area. Court yard has a Pool, bar, basketball courts, and grilling area. Property is set back from main road, so less traffic noise and is very clean.

Room was quiet even being on the first floor. Checkin and checkout were easy with Hilton app. Because it’s connected to a Hampton, there are two areas for breakfast and both had great food and staff.

Nice facility. We checked in at 1 PM. There was no bedding for my daughters bed. I had to go back to the front desk. Other than that hotel was clean breakfast was OK. New nice condition.

Stayed here before we boarded our cruise ship for spring break. Great place to stay, spacious rooms, decent breakfast, great pool deck area to hang out and the kids loved the basketball court.