I booked this hostel in error as I thought it was located in Porto Portugal. I reached out immediately (within 5 mins) to cancel through *********** so my booking could be reallocated to another guest. *********** replied that Aloha Hostel was not responding to them, and I should contact them directly, which I did 5 times over 2 weeks. I have not received a response, a resolution, or a refund.
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