Residence Inn Portland Downtown/Waterfront

Bom hotel. Piscina grande com água quente. Academia razoável. Próximo a restaurantes e museus e próximo a lugar para caminhar no calçadão . Passeios de barco. Somente as cortinas que não fecham totalmente deixando o quarto claro apesar de serem de blackout. Muitas frestas. TV grande tipo 55 polegadas. Ótima cozinha com todos utensílios e banheiro excelente. A assistente LUTA do café da manhã uma simpatia. E as do front desk também. Mira I think. Obrigada!!

why do you charge for parking in garage when i told you that i was not using the garage. when i checked in and when i checked out. the person at the front desk was very rude. if i had not looked at the bill before i left i would be charged 240 for nothing. you need to fix this problem,so people are not overcharged

Hotel was very close to lots of eating g iptions and shopping. Our view was beautiful once we were moved on the second day to the right room. Our flight was delayed and even though we called our room was given away. Disappointing for our 20 year anniversary. We were moved the next day after complaining. View and location was excellent. Breakfast was good but didnt change day to day. Different options might be better for guests staying more than a day or two.

Good location & service. The facility was a bit worn but we were glad to have a studio suite with full kitchen for our 8-night stay. There’s a bit of misleading info on this facility’s site & signage around the building. They state they have a hot tub (even listed on their internal TV info) & daily happy hour with complimentary beverages & snacks. There is no hot tub (but an indoor pool) or happy hour. The cocktail lounge is open limited hours & serves no food. We had nightcaps at another Marriott hotel a block away. Because the cruise ship dock is nearby, there’s lots of tour groups in & around the hotel. The staff do a great job serving lots of people with quick turnaround.

The location was perfect to walk to Old Port and downtown Portland. The staff was very friendly and helpful. Breakfast each morning was excellent, well stocked and a great variety with very attentive staff. The hotel was clean and the bed was super comfortable. The suites are so roomy with a full kitchenette. We stayed 8 nights and fully enjoyed it. Definitely book this hotel again.

The AC is the room did not work…. The cabinet doors where loose and about to fall off. This was booked several months in advance… went to check in at 3:45 and the room was not ready, check in is at 4. We had to wait by the front desk with all luggage and keep asking front desk for status. Room was not ready until 4:30 and we had 5:15 dinner reservations which we where almost late for. Not impressed for the price paid

They had to move us to another hotel as the room we booked was no longer available for an undisclosed reason and didnt bother to notify us until we arrived. Definitely never using their hotel again, after such shoddy and disrespectful behavior.

Hotel itself is good. Convenient location near to shops and dining though also away from the busyness so it was quiet. Waterfront is near by so a good location to walk with family and pet. The parking situation is frustrating because it’s a separate building and directions to the location were poor. It’s not connected to the hotel so it’s a production to go in and out. Overall a good stay.