Hyatt Place Poughkeepsie / Hudson Valley的評論

방도 생각보다 너무 넓고, 걸어서 이동하기엔 조금 어려운 위치에 있지만 호텔 1층에 바에서 맥주도 마실 수 있어서 좋았습니다~ 편하게 잘쉬었습니다 .

We needed to stay at a hotel close to the hospital where our son is critically ill At 12:45 a.m. I had to go down to the lobby to yell at people that were partying there Around 1:45 a.m. we called the lobby, not sure who answered but they hung up on us when we complained about the noise When we complained this morning, the desk clerk did not know who worked over night as he that there was no one there when he arrived at work It seems the group partying in the lobby were running the hotel Not everyone travels for pleasure!

People were good. Only one lane of two lane entrance was plowed. Thankfully not a lot of traffic. Hotel has it so you need to put your room key into a pocket located somewhere on some wall of the room before the lights come on. Checking in after dark (winter makes that early) you find a totally dark room that you need to grope around the walls for the card slot to get light. Obviously whoever has this idea only tried in daylight. What a pain.

For a fairly new hotel, this place is a dump. The furniture in our room was falling apart. The couch cushions were ripped. The hotel is noisy. The breakfast was lousy. The security door in the back of the hotel was open most of the time we were there, and there was no latch on the door to keep it closed. Do yourself a favor and stay somewhere else.

My room was nice and clean. It probably isn't entirely the hotel's fault, but I had a terrible night. It was so noisy ... there was a family or group yelling and screaming and crashing around above me until past 2 am. The walls were vibrating. At first I thought there was some midnight construction project going on outside, until I heard the kid's voices. At times, it felt like bombs were going off. It occurs to me that maybe I should start going for more expensive hotels if I want sleep. The clientele here truly left something to be desired. The free breakfast was pretty awful. I can blame the hotel for that. The oatmeal was just white-colored water, not even hot. The toaster barely warmed the bread, despite sending it through three times. The waffles were like cardboard, the eggs like plastic. I couldn't eat it. The coffee was ok, fortunately, as was the orange juice. No pastries, though.

The pool was out of service the entire weekend while we were there. This is one of the only reasons why we booked this hotel. We also asked for our room to be cleaned, which the front desk said we could call down any time before 5 PM. We left at 2 PM and made sure to let them know that it could be cleaned-the front desk was hesitant to say yes, even though they confirmed that we could call before 5 PM earlier on that day. One of the cleaning ladies was there and said that she would take care of it. We got back to the hotel around 9 PM, and the room had not been cleaned at all. At that point, we needed new towels so I called down to front desk again. They did not bring the towels to our room, but instead made us go downstairs to the front desk to pick them up. This was just absolutely terrible service.

We were given a room next to a noisy ballroom with a large event occurring next door. We asked for a different room and were lied to and told the hotel was sold out despite rooms still being available online. Wish we had a nicer room and a better experience. Will stay at a Marriott property next time.

I only stayed one night. Room was very clean and nicely appointed. Loved that breakfast started at 7 am. Overall very pleasant stay. Would stay again if in the area.

It was good no major complaints. Load noises on Monday night like banging. Went to the front desk to find out what was happening and no response. Evently the noise stop, but it was very loud and disturbing.

The property is clean and the room product is fine. The problem was purely with service. Staff on the front desk are not properly trained and do not have any hospitality skills whatsoever. Room was missing toilet paper upon check in and when I called to request it was never delivered. I had to come to the front desk to retrieve it without a single apology or acknowledgment by the staff. Will not stay here again due to the service which is unfortunate given the room product is nice.

The lady at the reception during day gives too much instructions, she talks a lot not minding whether u are understanding what she is saying or not. Very annoying

Etwas kalt in der Lobby, aber super nettes Personal 😁 danke

Chambre grande et propre, super déjeuner. Et la piscine est vraiment agréable.

Super Hotel, immer wieder gerne wieder.