Would Give ZERO stars if an option!!! This was my second stay at this location. I previously stayed in Jan 2024, and most recently earlier this month, and the hotel has deteriorated so badly in just a few months. It is dirty, worn , and very poorly maintained. I stayed for 9 days and my room was only ”made up” once. I did get fresh towels two additional times, however there was never a true cleaning of the room the entire stay. The couch was stained and had an odor, probably from an animal as many were in the hotel, and obviously proper cleaning is not taking place. The pool was green and promised to be fixed the whole time we were there, but it was not. The door to my room had to be jammed closed by slamming my shoulder into it to close it, and the thermostat was not functioning properly. The outdoor grills were horrible and not fit to be used by anyone. Aside from these issues the laundry area was half broken, with a full slate of rooms booked it was challenging at best to get an open machine with only 1 washer and dryer working. There was also a family reunion going on that was allowed to have loud music and ruckus till well after 2 am on a Saturday night that was right across from my and others rooms. When reported to guest services at the desk they just shrugged. The breakfast was served with Styrofoam plates and plastic utensils, this was not the case previously, and it was poorly stocked and very slow to replenish what was there. Overall this is not what I expect from Hilton brand. With over 60 nights this year alone, I have seen many Hilton branded locations and this was a sad excuse for the brand. It is obviously being milked for every dime the owner can get out of it. I would tell you to save your money and go to a motel 6 and get the same value and quality you will receive here. The only advantage was its location close to Maxwell AFB, but that is all I can say positive for it. Hilton Corporate should rescind their right to operate this dump under their brand name. I also reached out to Corporate and the hotels contact us info over a week ago to address these issues and have received no response. It is clear the owner of this place could care less, STAY AWAY!!
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