尚迪利/杜勒斯機場蔚景温德姆酒店(Wingate by Wyndham Chantilly / Dulles Airport)

Clean room, decent breakfast. The room is clean and very comfortable beds. The hotel has a small gym and pool. Fast and easy check-in. Kind staff. There is a shuttle to the airport available.

Pour ne pas être déçu par la Navette aéroport dr Wingate, il faut savoir que : Elle part aux heures rondes de l’hôtel, SI il y a un client à amener à IAD, ou qui a demandé un pick-up Donc elle passe vers H+15 /20 au Pick-up, si vous avez appelé. Wingate est un bon rapport qualité/ prix.

The room itself was decent! However there were few things that were major let down. The parking was a mess. They had allowed trailers to park in the side of the building that took 4-5 space. They had construction going on in the back. Parking didn’t seem ample enough for the hotel. The lobby was decent but the hallway and elevator smelled really bad. I had booked for two nights but I ended cancelling the second night. The place just seemed very off putting and uncomfortable. When I shared my concerns to ******* they didn’t seem to mind cancelling my second night but the hotel staff was very rude when I approached. The guy at reception was very rude and dismissive. He told me that the only way my reservation can be modified if the general manger allows it. The only way to reach general manager was to call back the next day after 1 pm and leave a message. So when I asked if I can still check out the next morning he just shrugged. They didn’t have cards for the said general manager. He mentioned that the general manger may not return my call for 3 days, if I were to call. Basically his way of saying I don’t have any options. So reach, I reach out and shared my experience to *******, the representative called the hotel staff took care of my request. I booked the hotel because of decent pricing and good reviews online but my experience did not resonate what they have advertised for. May be next I should do little research not book it in a rush.

Get there after a long day of traveling and no one is at front desk to check me in. I yell in the back down the hall- nothing. Finally call the hotel and someone answers and says he will be there when he can. Another employee walks i and stands there. I ask him is anyone going to check me in? He goes to get someone. Finally I guess the guy that is supposed to be there shows up and asks me what room I’m in. I then repeat what I told him on the phone that I need to check in. O he misunderstood?? Get in the room and it stinks. Bathroom floor is nasty like it has not been cleaned in months. To tired to deal with it. Woke up to their “breakfast” but after seeing the rotten apple in the basket didn’t feel the need to take a chance on the rest.

Limited shuttle service to and from the airport. We waited an hour for the shuttle to pick us up at the airport. Hotel doesn’t offer shuttle to airport prior to 7an so we had to pay $18 for an Uber.

Ok

El desayuno