的里亞斯特雷特拉瑞奧維多利亞酒店(Victoria Hotel Letterario)

I have only positive things to say about the Victoria Letterario, even after the shock during the check in. Upon arrival for check in, the reception staff told me that my booking was cancelled! I showed them the communication of trip.com 3 days earlier confirming my booking, which their system has not registered. Jorge, the concierge, was very apologetic and offered me the only room available that day which I accepted, while he will get in touch with the intermediary to find out what went wrong. It appears that trip.com and similar platforms purchase the beds in great numbers from a company hotelbeds.com- I went to my room and I came down with my iPad and I and Jorge got in touch with Trip.com via my account. Trip.com replied immediately, confirming my booking and promising that they will get in touch with hotelbeds.com. As it was already 7pm, Trip.com did no manage to get through the staff at hotelbeds. Trip.com advice that if hotelbeds.com did no reply or confirm the booking then I'll have to pay and Trip.com will refund me right away. I was happy with that. I stayed the 2 nights in the hotel, and only the morning of the day I checked out the hotel Victoria Letterario received finally the confirmation of the booking from hotelbeds. Trip.com was every effective in dealing with the issue and I'll use them again and Jorge, at the Victoria Letteriario dealt with the issue very professionally all they way through, so did the manager of the hotel too. Trieste is a small city, and you can walk from the hotel to the major landmarks in 20 minutes. I loved the decoration of the rooms, the bathroom was spacious and the bed very comfortable. The TV channels were all in Italian but I don't care much about the telly when I travel. I enjoyed the buffet breakfast, it has everything that a good hotel breakfast should have and more, namely its attentive staff. A five stars stay!!!

我們是晚上到達的，把車停在飯店的車庫裡，距離入口幾公尺遠，但開SUV進去有點窄。閱覽室給我們留下了深刻的印象，裡面有適合顧客各種口味的書籍。房間打掃得很好。早餐豐富。 我們萬萬沒想到的是，房間內部是用門隔開的。我們度過了有史以來最糟糕的一晚。隔音效果很糟。對於四星級酒店來說是不可接受的。我們旁邊有一對年輕夫婦，他們用耳光和尖叫進行著狂野的**，連**演員都會害怕。他們整晚和早上都用尖叫和**讓我們高興。每次我最終閉上眼睛，它們都會重新開始。然後到了晚上三點左右，連樓上的人也開始穿著高跟鞋在我們頭上跳舞。可怕。 最後是又硬又不舒服的枕頭。 我丈夫試圖去他們的“健身房”，但這是不可能的，因為裡面只有一個人，裡面已經很擁擠了。 使用水療中心需額外支付 100 歐元。 對於柳橙汁和煎蛋捲，您還必須支付額外費用（即使我們包含早餐）。 非常失望。遺憾的是，這家飯店在紙面上和第一眼看上去都很棒。

接待周到，停車設施方便，房間清潔度極佳，早餐服務也很棒。如果您要去義大利的里雅斯特旅遊，這裡絕對值得一遊。飯店的位置對於觀光來說也不錯。

Ottima esperienza.

very neat and clean, staff is so Friedly and supportive. everything is awesome

接待處非常友好和樂於助人。所有員工都很稱職，尤其是早餐時的員工非常友好，心情愉快。房間寬敞，裝修精美。車庫就在附近，24 小時的價格絕對可以。具有個人風格的小型酒店。

我們很喜歡這家酒店，房間很少的酒店，經典的房間大小還可以，但是一切都很乾淨，裝修很有品味，很經典，衛生間很小，有淋浴，但是一切都處於完美狀態。 早餐的時候，我們不知道熱菜，我們要了，沒有標明，他們也沒有給我們，但是當我們看到其他客人要求時，我們也這樣做了，除了也就是說，一切都非常正確，員工的注意力也很集中。

完全正確！

Im Prinzip ein sehr schönes Hotel, aber leider gibt es direkt am Hotel trotz anderer Angabe bei ******* keinen Parkpatz. Im übrigen haben wir als Zimmer der Kategorie Superior eine Mansarde unter dem Dach bekommen die gut ausgestattet war aber kein Fenster nach Draussen hatte das man öffnen konnte. Am ersten Tag sprang darüber hinsus ab und zu die Sicherung heraus mit der Folge dass sich nicht einmal die Zimmertür öffnen liess.