We stayed at the El Marques for 2 weeks in early September 2023. we founfd the reception staff, domestic staff and maintenance staff friendly and efficient. The apartment and communal areas were in good decorative order, the furnishings in good order. The area was quiet at night , so satisfied on those aspects Several of the pool staff spent their time looking at their phone for long periods, rather than keeping a constant eye on the children or other swimmers. We used the restaurant on two evenings. the first time we chose the special of the night which was duck in an orange sauce, which was as tough as old boots. A waiter asked how our meal was and when we told him this his reply was ” well its not chicken”. When we asked for the bill we were presented with the wrong one! After a week we decided to give it another chance. The dining room opens for evening meals at 18.45, and we arrived at 19. 20 hours. There were no customers in the dining room no sign or sound of the staff. After 10 minutes, still no staff, so we got up and left. Basically the staff in the restaurant had a couldn't care less attitude. However there are plenty of excellent restaurants. We ate out every night and our favourites were El Meson, Fettuccini In, and the restaurant at Las Rosas ( at the end of the road by El Marques. Our other favourite was Pescadore down in Los Gigantes. we walked down there, but for health reasons used to taxi up Cardiac Hill.
滿意
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