莫雷洛斯港的熱門公寓

非常接近中心和海灘!酒店有超級大 teras

Disappointing, in a nutshell. We'll never go back. *Disclaimer: I am a food professional and I expect food to be served properly* Several restaurants, but they're open/closed at different times so the variety you're being sold on isn't always available and it's confusing at first to know where you can find a meal aside from the buffet and cafe. We had a very difficult time getting reservations at any of the dinner places they have on site. Platinum level guests didn't seem to struggle as much with reservations. We ate at Kobo once, it was good, but they reused the chopstick holders without washing them between guests at dinner sittings. (Eew). The cafe had really good lattes and offered multiple types of milk as well as cold sandwiches all day. I got really bad food poisoning on night 3 having never left the property. No one at the front desk offered help to my husband when he came down asking for it. We found out later from a friend back home that there is a medical clinic on-site. Dr. Ana had to come to our room and provide IV fluids and antibiotics. She was awesome. Our Insurance was needed for payment. The hotel never checked on us to see if we were ok or if I was any better. I was sick for the remaining 4 days, we missed our pre-paid excursions. Our room was skipped for housekeeping twice and our mini fridge was only refilled twice the entire week. Otherwise, housekeeping did a good job when they were there. The pools and spas were beautiful, but filthy. There was a scuz ring around the edge of the big pool and when someone pointed out to staff one day that something in the water *may* have been vomit, noone came back to clean it. The spa in the adult pool was disgusting. The food was well below average. It was the same food every day, just served slightly differently. LOTS of carbs. Nothing was seasoned properly or it was drowning in sauces. The pizza was undercooked and the dough still raw below the sauce. Fresh fruit every day was good. Breakfast at the ”French” restaurant (not really French at all, even at dinner) was decent but the line for fresh eggs or omelettes was really long. Room service was the *worst* I've ever had. The American burger wasn't 100% beef... Not really sure what it was. The chicken ciabatta had the tiniest flat chicken cutlet I've seen served to an adult or child. The Bolognese had zero seasoning and the pasta was undercooked. Puerto Morelos is a tiny town, but offered a little shopping. The people there were lovely. Unfortunately, it's $100 round trip for a taxi to either of the larger shopping cities, Playa del Carmen or Cancun. So the location isn't very good if that's what you're after. There weren't enough umbrella covered lounge chairs at the pools so sunburn becomes an even larger issue. Try the Ha, we were more successful with quiet and shade at their pool. Beware the mosquitos at night! They come out in swarms! Overall, a terrible experience and not worth what w

在阿祖爾的驚人時間!很棒的食物和服務是一流的。我們的管家Dorian太棒了!他照顧了我們的每一個需求。做了我們的預訂,並幫助租了一輛汽車。然後他甚至告訴我們一個很棒的Cenote參觀。他總是在那裏幫助我們和入住。我們喜歡我們在那裏的訪問,游泳池很好。我們喜歡巴厘島的牀!很多到處都可以看到,魔術表演很有趣。活動也很有意思-做了一些美麗的生物。參觀這個度假村,享受美好的時光

對於想要捕捉莫雷洛斯港城市風采的旅客來説，瑪裏娜艾爾西德Spa及海灘全包度假村是一個理想的選擇。最近的機場是坎昆國際機場，大約23km遠。附近很多景點，包括Delphinus Puerto Morelos、Rock of Ages Cancun和Dorado Buceo都離酒店不遠。酒店坐落於Ojo de Agua Beach邊，附近還有很多景點包括National Reef Park Of Puerto Morelos和Dive With Ruben Scuba Diving Puerto Morelos。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備、房內保險箱和空調，滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好咖啡壺/茶壺和瓶裝水，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。在大堂吧點上一杯消除一天的疲勞，對於旅客來説是一個不錯的休閑選擇。如果您喜歡安靜的用餐，酒店可以提供房間送餐服務。在享受酒店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Dulce & Amargo Pasteles y Más（咖啡店）、El Campanario（西餐）和Pizzeria La Italiana也許是可以讓您找到答案的地方。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間，這其中包括按摩室和健身室。酒店的會議廳和商務中心提供優質服務，是眾多商旅客選擇入住這裏的原因。客人如需兑換貨幣，酒店會為您提供外幣兑換服務。

This hotel is comparable to small, boutique hotel in the US. Common pool downstairs is small with only 10 pool side lounge chairs that are always taken. It was not clean and my kids eventually refused to go in after few days. However rooftop has a nice, clean adult 18+ only pool that has more chairs and covered tables and chairs area by a bar that was usually pretty empty with a nice view (if you are not traveling with minors). It has one primary restaurant for all meals ( no air conditioner at 70% humidity - yikes) that does not rotate menus ( does have separate breakfast, lunch, dinner menus but same everyday), room service, and one specialty Italian restaurant for dinner open few days a week when we were there. There is no air conditioned common area. None. If you want to get away from the Sun for a bit in a cool spot, it’s your room. No cool place to relax with a drink or play a game with your family. There really is not much of inside common area to speak of anyways but this was super annoying. Property is on the beach. Property being so tiny helps with how close you are to the ocean. The best area of the hotel was the rooftop but since no minors are allowed (even teens), I do not recommend for families. With a small common pool, barely any activities, no cooled area to hang out as a family, there is not enough to keep a family occupied. The upstairs adult only area is clean and nice, but there are so many adult only resorts that are so much bigger with way more diverse culinary options and amenities, why stay at a tiny hotel? Even at a great restaurant, eating the same menu gets old. With a restaurant that’s average, things got old very fast. We tried everything on the menu eventually trying to diversify but there were just not enough options. The quality was good but taste was bland. I think it would be good for folks on low sodium vegetarian diet though. We visit Mexico quite often and wanted to try something different from mega resorts in Cancun area, but this is far too much on the hotel side. We still wanted some nice resort amenities. What they did have was decent quality, DoubleTree level if you know the brand, but that is not what we were shooting for. Positives were - Puerto Morelos is very small but cute town less than a mile away and they have handful of bikes you can use or I just walked there. One of the biggest reef is right in front of the hotel and you can get a boat out there for $40/person that picks you up right at the beach in front of the hotel so you can snorkel for an hour or two. Ala cart menu kept us from gorging too much although we still ate more than we should’ve. :) Staff was friendly. This is a good hotel option for a brief stop. We were looking for a week-long pampering and with so many positive reviews we thought it would be great. But it unfortunately was a miss for us. We tried to make the best of it but we won’t be back.