韋拉什精品酒店＆海洋俱樂部度假酒店 - 限成人全包(Casa Velas Adults Only All Inclusive)

El servicio estuvo muy bien, solo pienso que en cuanto habitación necesitan revisarlas antes de entregarlas, hubo detalles como que la TV no servía, la cortina rota, las ventanas del baño no abrían y no hay aire en el baño, por lo mismo con el calor se sofoca. La comida de buena calidad. Gracias

Casa Velas absolutely exceeded our expectations. I booked this stay because my partner is a school teacher and could use a break from kids. The resort itself is small and all common areas of were never crowded. It was easy to eat at the restaurant daily and there were always comfortable pool cabanas available for use. Food was the highlight at this resort. It was absolutely incredible that I enjoyed every single meal at this resort. I read a lot of reviews here about "average" food at Casa Velas and at this point I would like to disagree with all of them. This is my third stay at an all inclusive resort (Cancun/Tulum). Ordinarily, you can expect to tamper expectations for meal quality as resorts prepare for quantity rather than quality. That is NOT the case at Casa Velas and the Tau Beach Club. I highly recommend the shrimp/skirt steak burrito at Tau Beach Club. Staff took the time to remember our names. There was always a shuttle available for the beach club. Pool/Beach cabanas are often an extra charge at some of the resorts in PV. Not only is this not the case at Casa Velas, but for us it was "take your pick! where would you like to lounge for the day?" The beach club itself was magnificent. Slow times often went too fast. Did I mention it wasn't crowded anywhere? My partner and I miss this place now that we're home. We'll likely return as we don't see how much better it can get than Casa Velas.

Un lugar muy bien cuidado con un personal de primera. La comida es inmejorable y la atención personalizada es de lo mejor. ¡Definitivo un lugar para volver!

Staff was great, everyone was helpful and friendly. Service poolside seemed a bit slow. Breakfasts served on our patio was wonderful. Other meals were beautiful but lacked flavor. Steak, fish, pasta all very bland.

Es una grata experiencia una atención y servicio excelente

We have just returned home from this hotel. It was overall a good experience and the property was quiet. You are able to go to the sister hotel to enjoy more food options and the beach. The only negative is that someone may go through your belongings and take extra tip for itself. The hotel personnel will take note of it but that is all they can do.

Le personnel et le service sont exceptionels

Agradable diseño, buen cuidado y mantenimiento. Ubicada en una zona muy tranquila.