Went to this resort with bestie to spend our holiday. However not satisfied with the resort. The service is really bad. Arrive at resort at 2.30pm. However only got to check in at almost 5pm... need to wait so long for no reason. Also electricity and water supply very poor,, cut off very often.. had to spend our night without electricity. Couldnt wait any longer, we checked out one day earlier. Didnt receive refund yet although the prob come from the resort itself. Food is good by the way. Pulau Besar also superb.
I went here with only one thing in my head. Unwind. I got exactly what I wanted so badly. This island is so tranquil. If u r not so fussy with perfection from 5 Star property, this is a perfect zone. The buffet here is adequately nice for all 3 meals. The beach is perfect. The sea is calm most of the time. Crystal clear emerald greenish blue. The marine life here is beautiful whenever I dive in from the shore just with snorkelling gear. I spent most of my time outdoor. The only time I get back to the room is to shower & nap. The humongous swimming pool here is always inviting. The trip from Mersing to the island is pleasant become it's a short ride with the resorts speedboat. Overall, I am a happy guest. Looking forward to return here soonest.
翻譯
訪客
入住日期 2023年1月
家庭旅遊
3.0/5
發佈於 2023年1月31日
Isola paradisiaca. Mare mozzafiato! Pochi resort e tanta pace. pochi pesci vicino alla riva. Meglio farsi portare in barca ai reef delle isole vicine. Il D’coconut è un resort easy molto frequentato dai locali. Camera tripla ok, il bagno avrebbe bisogno di manutenzione. Un paio di scarafaggi..ma in un posto così selvaggio è inevitabile. Aria condizionata ok. Bellissimo avere la piscina per un tuffo rinfrescante, anche se potrebbe essere un po’ più pulita. Non si può più mangiare nei resort vicini (for guests only). La cucina del D’coconut è buona e prezzi onesti. Meglio prendere un pacchetto con meals inclusi. Non c’è wi-fi nemmeno a pagamento, una volta lo staff mi ha fatto collegare al loro host spot personale per prenotare un traghetto, davvero molto gentili. La barca del resort ci è venuta a prendere a Mersing fuori orario, alle 3 del pomeriggio, e abbiamo pagato la tariffa standard (340 myr per 2 adulti - 1 bambino / andata-ritorno). Siamo arrivati tardi a Mersing da Singapore perché la coda per il controllo passaporti per entrare in Malesia in auto era folle, ci son volute ore. Io e la mia famiglia siamo stati molto bene a Pulau Besar! Consigliato per 2/3 giorni di relax
翻譯
訪客
入住日期 2023年1月
夫妻/情侶
3.0/5
發佈於 2023年1月31日
Staff were lovely and friendly however the pool was cloudy and dirty , the choice of food for all inclusive was nonexistent- they brought the food to you and the rooms especially bathroom need a lot of improvement. Very quiet in Aug with only few other Charley’s occupied Jungle trekking was very fun